Forcepoint Email Security [EOL] Reviews

I am Head of Security Solutions with my company and I use Forcepoint Web Security in my office. I also am a partner in addition to providing support for my customers that use the tool.

I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app.

I would like for deployment to be simplified.

I have been working with this solution for the past three years.

The solution is very stable and I have not had any issues.

Technical support is great and are available during the week and on weekends. The respond promptly to tickets. If miss their call, they will send a follow-up message checking to see if you are okay which shows that they care about their customers.

The initial setup was a bit complex and inefficient as it requires access to all programs in order to deploy and can take up to 5 business days.

We used our in-house team for deployment.

If you choose to go with this product, ensure that you have a solid plan for your intended environment so that deployment is not overly-complex.

Customer support is willing to guide and support you anytime - even on the weekends!

I would rate this product a nine out of ten.

We work mainly with security firewalls and software servers.

We have customers who are not fully in the cloud. Forcepoint luckily has a hybrid deployment, which combines components from on-premise and hybrid from the cloud. 

The way the anti-spamming is being filtered out. It does not come onto the appliance directly. It comes onto the hybrid service where the first level of anti-spamming is performed. Then, you see an advantage with the bandwidth on-premise.

The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP.

They have deployment available for the cloud on the Azure Marketplace. You just need to install the product.

It would be better if it were simpler to deploy on one or two machines instead of three or four machines.

I joined the company in 2011 and have been using Forcepoint for nine years.

It is very stable once deployed. Now, we have the VM version of the appliance so we are not bound to the physical applicance, which needs you to refresh your hardware every three or five years. We have VMs that you can deploy in hypervisors. Also, you have the cloud version. I find these things very interesting.

It is scalable. 

Their support is very good. When you have issues, you call them and open a ticket based on the severity, then receive the proper response time.

The installation is not straightforward. For an on-premise setup, there are less components which need to be setup. For this setup, you will need four or five servers for it to work. It would have been simpler to have one or two boxes. You also need to have a good understanding of how Forcepoint works. 

It takes 45 hours to deploy. 

We implement this product for customers.

For the deployment, you need some information from the customer. On the Microsoft, you need someone who knows SQL. If you don't know SQL, you will need someone from Microsoft Teams. You will need someone from the network side to open ports on the firewall. Therefore, you will need a couple people: One can understand the network side and another who can understand the infrastructure side, like servers.

When compared to other email security solutions, the price is not cheap.

The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap.

In the Forcepoint Email Security Cloud, you get add-ons but you must check the licensing.

There are three types of support licenses.   

It depends on the customer, e.g., what they want and what is required. We use Forcepoint for medium to large companies. For smaller companies, we host mailboxes. 

As a Forcepoint partner, we support the product. It is a good choice. 

So far, I have not seen a lack of features. This product is doing very well. Every year, they are adding features into their product.

I would rate the product as an eight out of 10.

We are a distributor of various products, and this is one of the solutions that we provide to our customers.

The primary use case for this solution is filtering spam, junk, and other anonymous emails for malicious contents and sites. It is also used for filtering outgoing emails in terms of viruses and malware content.

Our clients have given us feedback to say that this product is fairing well, and it is efficiently filtering junk, viruses, and other malicious contents of emails. With businesses running on email now, the companies are completely protected with this solution, and our customers are happy.

All of the filtering features are very nice.

The reporting functionality needs to be improved, as it is not customizable.

The dashboards can also be improved.

This is a stable solution, although not as much as some others, such as Cisco Email Security. 

The scalability of this solution is average, as it is not easy to scale the solution once you deploy it. You have to plan for the future in the beginning, with your initial device, from day one. Otherwise, it will be a tedious job for scaling up the solution in later days.

Technical support for this solution is average. In terms of providing a solution, from the technical aspect, and for working on critical issues, they are good. However, the response times are average.

I do not have experience with any other solutions.

The initial setup of this solution is straightforward.

The length of time required for deployment depends on the number of appliances, or the number of devices, that are being deployed. I would say that it takes approximately one day for each appliance. 

One person is enough to deploy this solution, and it would be good to have two people for maintenance and management.

We are the distributors, so we integrate and deploy this solution for our customers.

Licensing is a yearly subscription that is based on the number of users. There are no costs in addition to the standard licensing fees.

We have evaluated several products, and together with this one, we present these to our customers.

My advice to anybody considering this solution is to first evaluate the product and understand the features that they need. See whether the solution is capable of handling the requirements. If it can satisfy them, then go ahead and implement. However, I would not recommend purchasing this product before conducting an evaluation.

We are looking forward to seeing new features in the next release of this solution. We are expecting to see DLP, UEBA, and Risk-Adaptive Protection.

There are a lot of limitations on this product when you compare to other products in the market. I would like to see customized reports and dashboards, and technically there are a few other limitations that are supported by other solutions.

I would rate this solution a seven out of ten.

Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data. We are using all three modules and we are doing it with the minimum requirements.

Forcepoint Email Security allows me to block information over email, endpoint, or from a single policy. I can do that from the single console. The solution therefore helps me to manage email security. 

The feature I find most valuable is the web, email and DLP integration. 

I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP.

This solution is very stable when it comes to content security.

The scalability is good, but I don't like it that one has to re-purchase the product every year. 
We have about 500 people currently using the solution.

The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One concern is that you sometimes have to wait a long time for them to get back to you. 

I used UDM solutions before switching over to Forcepoint Email Security. They weren't bad.

The initial setup was easy and straightforward and deployment took us about a month. We only have one staff member responsible for the deployment and management of the system.

I have already seen a return on investment because my employee internet and data is being controlled within a single installation.

My only concern about this solution is that you need to repurchase it every year because it is a subscription license. I would suggest others to use the solution with a two-year license because then it is good value for money.

I will rate this product a nine out of ten because every organization can use it. It is a very good product. 

Forcepoint Email Security can be deployed on-premise or on the cloud.

Forcepoint Email Security is used for email security.

The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers. 

I have used Forcepoint Email Security within the past 12 months.

Forcepoint Email Security is stable, but it could be improved.

I have found Forcepoint Email Security to be scalable. You can use one platform to protect customers on different levels.

We have approximately 2000 people using this solution.

The support is very good, they are qualified professionals.

The deployment of Forcepoint Email Security is easy. It's a plug-and-play process if you have all the components.

I would recommend Forcepoint Email Security to others.

I rate Forcepoint Email Security an eight out of ten.

I'm the technical manager and we are customers of Forcepoint. 

I've been using this solution for three years. 

This is a reasonably stable solution. 

This solution is not easy to instal. 

It's quite difficult to learn this solution, it's not an entry-level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn.

I would rate this solution a five out of 10.