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Forcepoint Email Security [EOL] vs Proofpoint Email Protection comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (5th), Digital Risk Protection (5th), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data."
"Technical support is great and are available during the week and on weekends."
"The email and the web filter aspects of the solution are the most valuable features."
"All of the filtering features are very nice."
"The solution has been very stable over the years."
"We have found the product to be stable."
"It's easier to deploy than other options."
"We have noticed a huge improvement in productivity of the users by clearing up their inbox of malicious emails and spam, and it has also prevented and secured our environment on a daily basis, making the security team's job much easier."
"It has been comprehensive and easy to use for both users and administrators."
"We've observed that we have almost 99.9% control over our emails now in an easy to configure and easy to implement solution."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"It's one of the top products out there."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Out of these three, no other email gateway can be compared with Proofpoint Email Protection."
"Proofpoint is much more advanced and capable of safeguarding the infrastructure and protecting the customer landscape, specifically from an email and attachment point of view, in day-to-day operations compared to these solutions."
 

Cons

"Technical support is lacking. It could be a lot better."
"I would like for deployment to be simplified."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"The solution could use better integration capabilities."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"My advice, if you're looking into using Forcepoint Email Security, is that you can find better options out there."
"Forcepoint Email Security is stable, but it could be improved."
"It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country."
"The email DLP portion could be a bit easier."
"It can be improved pricing-wise so that it is affordable for the SMB market."
"Sometimes it detects false positives."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"I feel there is still room for improvement because many features are in POD and not yet available in the Admin Portal."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
 

Pricing and Cost Advice

"My company pays for Forcepoint Email Security licensing annually."
"When compared to other email security solutions, the price is not cheap."
"Licensing is a yearly subscription that is based on the number of users."
"There are three types of support licenses."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"I rate the price of Proofpoint Email Protection a four out of five."
"We sell annual licenses for this solution."
"The licensing is basically $8/user."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Proofpoint Email Protection has comparable pricing."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
14%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise23
Large Enterprise62
 

Questions from the Community

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What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

Websense Email Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: October 2026.
920,939 professionals have used our research since 2012.