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Forcepoint Email Security [EOL] vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

MB
Senior IT Security at ALEXBANK
Easy to use and setup and expands well
We primarily use the solution for email security The solution is very easy for administration. The interface is very good.  It's easy to set up initially. We have found the product to be stable.  It can scale well.  The solution could use better integration capabilities.  There are other…
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers get more visibility into what's going on, they are able to get the exact details of what is being shared and what is being captured by Forcepoint, and it has also reduced spam."
"The feature I find most valuable is the web, email and DLP integration."
"Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data."
"The solution has proven to be quite user-friendly, it's easier to deploy than other options, it's a stable product, the performance has been flawless, we found the solution to be scalable, the dashboards are good, and its price point is fair and reasonable."
"As a Forcepoint partner, we support the product; it is a good choice, and so far, I have not seen a lack of features, as this product is doing very well and every year they are adding features into their product."
"It meets the client's requirements; whatever categories need to be blocked, it does the job perfectly."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"Proofpoint Email Protection has positively impacted my organization by simplifying the analysis of emails since it provides segregated statements that highlight the important parameters we need to check, allowing us to efficiently conclude if the alerts are false positives or true positives."
"We have a lot fewer malicious emails coming in since implementing this product."
"The stability is very good."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The best features of Proofpoint Email Protection are the advanced level of anti-spam and antivirus technology, the TAP feature that helps me scan URLs and provides URL defense, outbound filtering and prevention capabilities, and particularly the TRAP feature where I can pull out all phishing emails from all users' mailboxes in a single click."
"Proofpoint Email Protection is very effective because they are very proactive, always ahead of the attackers, and were already detecting new kinds of attacks before customers thought about them."
"The most valuable features are the business email compromise protection and targeted attack prevention."
 

Cons

"I would like for deployment to be simplified."
"Customer support could be better."
"My advice, if you're looking into using Forcepoint Email Security, is that you can find better options out there."
"Technical support is lacking. It could be a lot better."
"The reporting functionality needs to be improved, as it is not customizable."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"Their technical support is mediocre. It could be better."
"I rate the technical support at a 3 out of 10, with 10 being the best."
"Proofpoint Email Protection has a limitation regarding third-party tool integration and SIEM integration."
"Sometimes it detects false positives."
"One major threat is QR code phishing, along with TOAD (Telephone-Oriented Attack Delivery). TOAD attacks don't include links, URLs, or attachments in emails. Instead, attackers try to trick you into calling them, often by offering something enticing like a 50% discount on football matches."
"I would like to see improvements in Proofpoint Email Protection's portal as it is sometimes slow."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
"For Proofpoint Email Protection, when it comes to support, there are times when they do not meet the SLAs for support, mostly on Fridays."
 

Pricing and Cost Advice

"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"Licensing is a yearly subscription that is based on the number of users."
"When compared to other email security solutions, the price is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"There are three types of support licenses."
"In general, the pricing is competitive."
"We sell annual licenses for this solution."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The licensing is basically $8/user."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"Proofpoint Email Protection has comparable pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Financial Services Firm
15%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

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What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

Websense Email Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
913,924 professionals have used our research since 2012.