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Forcepoint Email Security [EOL] vs Proofpoint Email Protection comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

MB
Senior IT Security at ALEXBANK
Easy to use and setup and expands well
We primarily use the solution for email security The solution is very easy for administration. The interface is very good.  It's easy to set up initially. We have found the product to be stable.  It can scale well.  The solution could use better integration capabilities.  There are other…
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data."
"Technical support is great and are available during the week and on weekends."
"Unlike other competitors, it doesn't cause any performance issues."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The solution is very easy for administration."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"With businesses running on email now, the companies are completely protected with this solution, and our customers are happy."
"This is a reasonably stable solution."
"A one-stop shop for email protection"
"Proofpoint provides an expandable project model, including DLP, email archiving, and encryption, which makes it a complete email security solution."
"The power, flexibility, configurability, and Proofpoint Email Protection's professional services were some of the biggest selling points for me at the time and the things that I benefited from the most."
"My advice to others is the solution seems to be good and stable with a very easy-to-use user interface."
"From a mail gateway perspective, I think Proofpoint Email Protection is one of the most complete options compared to others."
"Proofpoint Email Protection is very effective because they are very proactive, always ahead of the attackers, and were already detecting new kinds of attacks before customers thought about them."
"Using Proofpoint Email Protection definitely helps with reducing the SOC Analyst workloads."
"Proofpoint Email Protection has positively impacted my organization by significantly reducing the risk of employees clicking a malicious link or the company getting compromised."
 

Cons

"My advice, if you're looking into using Forcepoint Email Security, is that you can find better options out there."
"There are a lot of limitations on this product when you compare to other products in the market."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"The reporting functionality needs to be improved, as it is not customizable."
"Forcepoint Email Security is stable, but it could be improved."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"Technical support is lacking. It could be a lot better."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into two portals for some features."
"Proofpoint Email Protection has a limitation regarding third-party tool integration and SIEM integration."
"Proofpoint has a lot of false alarms. Even their mail flow rules are not the best thing."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"Proofpoint Email Protection can be improved in that it is quite a large product, so learning how to be fully conversant in it can take some time within the team; this is probably the biggest challenge at the moment for us, getting everyone fully conversant to support the product."
"I remember having multiple tickets and cases from customers where when a link was broken or incorrect, URL Defense would start to apply and completely block the URL."
 

Pricing and Cost Advice

"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"When compared to other email security solutions, the price is not cheap."
"There are three types of support licenses."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"Licensing is a yearly subscription that is based on the number of users."
"The solution uses a licensing model that is reasonable compared to other products."
"It is multiple times more expensive, which made it very much less attractive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"I rate the price of Proofpoint Email Protection a four out of five."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Financial Services Firm
15%
Healthcare Company
8%
Performing Arts
7%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

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Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

Websense Email Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
915,383 professionals have used our research since 2012.