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Forcepoint Email Security [EOL] vs Proofpoint Email Protection comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has proven to be quite user-friendly, it's easier to deploy than other options, it's a stable product, the performance has been flawless, we found the solution to be scalable, the dashboards are good, and its price point is fair and reasonable."
"This is a reasonably stable solution."
"Unlike other competitors, it doesn't cause any performance issues."
"It meets the client's requirements; whatever categories need to be blocked, it does the job perfectly."
"The solution is very easy for administration."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data."
"The most valuable feature of this solution is that it's a one-stop shop for email protection."
"Using Proofpoint Email Protection definitely helps with reducing the SOC Analyst workloads."
"The setup was easy."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection has positively impacted my organization by advancing our email security posture."
"Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email."
 

Cons

"There are a lot of limitations on this product when you compare to other products in the market."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"Customer support could be better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"I would like for deployment to be simplified."
"Technical support is lacking. It could be a lot better."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"The false positives are an issue. There are many false positives that come in, which you report to Proofpoint."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"Proofpoint Email Protection can be improved in that it is quite a large product, so learning how to be fully conversant in it can take some time within the team; this is probably the biggest challenge at the moment for us, getting everyone fully conversant to support the product."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"As an enterprise, we have high demands on the services, and if we have to wait for something like a week or weeks, it is not acceptable; we need solutions in one or two days sometimes because if there is spam going around, you cannot wait weeks."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"Sometimes it detects false positives."
"The solution should add post-sales training."
 

Pricing and Cost Advice

"When compared to other email security solutions, the price is not cheap."
"There are three types of support licenses."
"My company pays for Forcepoint Email Security licensing annually."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"Licensing is a yearly subscription that is based on the number of users."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Pricing has recently been increased and the cost is a downside"
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"The solution uses a licensing model that is reasonable compared to other products."
"I rate the price of Proofpoint Email Protection a four out of five."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Proofpoint is fairly expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
14%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

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Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

Websense Email Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
919,003 professionals have used our research since 2012.