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Abnormal Security vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
8.8
Abnormal Security offers responsive, efficient customer service with fast issue resolution, knowledgeable support, and improved user satisfaction.
Sentiment score
7.3
Proofpoint Email Protection support is praised for responsiveness and efficiency, despite occasional delays, especially valued in Saudi Arabia and UAE.
Customer service and support have been fantastic.
They have been prompt in responding and are knowledgeable.
 

Room For Improvement

Sentiment score
4.5
Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Sentiment score
5.9
Abnormal Security faces challenges with API systems, licensing, integration, and misclassification, needing better support and collaboration improvements.
Sentiment score
4.1
Proofpoint Email Protection needs better integration, search, cost management, intuitive interface, support, reporting, and improved phishing and training features.
I would reduce the cost.
There could be more selectable options and more granular selections available.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.8
Abnormal Security offers highly scalable, seamless integration for organizations of all sizes, effortlessly handling extensive user environments.
Sentiment score
7.6
Proofpoint Email Protection is scalable, adaptable, and suitable for businesses of all sizes, despite considerations of pricing.
The solution is easy to scale across our entire environment.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Setup Cost

Sentiment score
5.4
Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Sentiment score
7.8
Abnormal Security offers competitive, user-based pricing with significant cost advantages and tailored solutions for industries like education and media.
Sentiment score
5.5
Proofpoint Email Protection is costly but valued for comprehensive features, costing $80,000-$92,000 annually for 1,000 users.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.5
Abnormal Security is highly stable and reliable, with minimal issues, almost 100% uptime, and excellent user ratings.
Sentiment score
8.1
Proofpoint Email Protection is praised for its reliability and stability, despite minor UI issues and infrequent external instability.
I rate it a ten out of ten with no issues encountered.
 

Valuable Features

Sentiment score
8.2
Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Sentiment score
8.2
Abnormal Security's AI-driven spam filtering and Detection 360 enhance email security with minimal setup, intuitive interface, and cost savings.
Sentiment score
8.3
Proofpoint Email Protection offers comprehensive email security with phishing protection, user-friendly management, and seamless Office 365 integration.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Additionally, it protects us from being business email compromised, which is invaluable for maintaining our security.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Abnormal Security
Ranking in Email Security
8th
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Secure Email Gateway (SEG) (3rd)
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
William Schellhaas - PeerSpot reviewer
Provides comprehensive email security management, effective in detecting a wide range of email threats
The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails. This means Abnormal Security would assess emails before they reach my inbox, even if it happens slightly after Microsoft's initial scan. Currently, the process isn't seamless. Microsoft analyzes emails and delivers legitimate ones to my inbox. Abnormal Security then scans these delivered emails, and if flagged as malicious, they disappear. This creates a problem for our ticketing system mailbox, which is a third-party service. Emails sent to the ticketing system address are automatically forwarded by Microsoft. However, if these emails are malicious, Abnormal Security only cleans them from my Outlook mailbox after they've been forwarded. Since we primarily rely on the ticketing system and not the Outlook mailbox, these malicious emails still reach the ticketing system.
Pranay Gurrapu - PeerSpot reviewer
Beginner -friendly tool and simplifies the process of adding new domains
I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
Abnormal is cost-efficient for what it does, and it's getting better. They're now adding many new integration types, ...
What needs improvement with Abnormal Security?
Abnormal should add more automatic reports. I have an open request to our account team for more notification and repo...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
Proofpoint is considered a very expensive solution compared to others like FortiMail, being double in cost. Customers...
What needs improvement with Proofpoint Email Protection?
Phishing detection & Response capabilities could improve further to match some of the capabilities offered by com...
 

Also Known As

MS Defender for Office 365
No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Abnormal Security vs. Proofpoint Email Protection and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.