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Abnormal Security vs Microsoft Defender for Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
The return on investment is seen in the security it provides, preventing business email compromise, which is invaluable.
It has also decreased our time to detection and response by about 15 to 20 percent.
 

Customer Service

Sentiment score
8.8
Abnormal Security offers responsive, efficient customer service with fast issue resolution, knowledgeable support, and improved user satisfaction.
Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
They have been prompt in responding and are knowledgeable.
Customer service and support have been fantastic.
 

Scalability Issues

Sentiment score
8.8
Abnormal Security offers highly scalable, seamless integration for organizations of all sizes, effortlessly handling extensive user environments.
Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
The solution is easy to scale across our entire environment.
 

Stability Issues

Sentiment score
8.5
Abnormal Security is highly stable and reliable, with minimal issues, almost 100% uptime, and excellent user ratings.
Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
I rate it a ten out of ten with no issues encountered.
 

Room For Improvement

Abnormal Security faces challenges with API systems, licensing, integration, and misclassification, needing better support and collaboration improvements.
Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
There could be more selectable options and more granular selections available.
I would reduce the cost.
 

Setup Cost

Abnormal Security offers competitive, user-based pricing with significant cost advantages and tailored solutions for industries like education and media.
Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
 

Valuable Features

Abnormal Security's AI-driven spam filtering and Detection 360 enhance email security with minimal setup, intuitive interface, and cost savings.
Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Additionally, it protects us from being business email compromised, which is invaluable for maintaining our security.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
8th
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Secure Email Gateway (SEG) (3rd)
Microsoft Defender for Offi...
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Abnormal Security is 7.1%, up from 2.8% compared to the previous year. The mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

William Schellhaas - PeerSpot reviewer
Provides comprehensive email security management, effective in detecting a wide range of email threats
The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails. This means Abnormal Security would assess emails before they reach my inbox, even if it happens slightly after Microsoft's initial scan. Currently, the process isn't seamless. Microsoft analyzes emails and delivers legitimate ones to my inbox. Abnormal Security then scans these delivered emails, and if flagged as malicious, they disappear. This creates a problem for our ticketing system mailbox, which is a third-party service. Emails sent to the ticketing system address are automatically forwarded by Microsoft. However, if these emails are malicious, Abnormal Security only cleans them from my Outlook mailbox after they've been forwarded. Since we primarily rely on the ticketing system and not the Outlook mailbox, these malicious emails still reach the ticketing system.
Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
There could be more selectable options and more granular selections available.
What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the indi...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
 

Also Known As

No data available
MS Defender for Office 365
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Find out what your peers are saying about Abnormal Security vs. Microsoft Defender for Office 365 and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.