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Abnormal Security pros and cons

4.8 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

Abnormal Security setup and installation are easy, requiring only access to Microsoft 365 tenant via APIs.
AI/ML functionality sets Abnormal Security apart, enhancing its effectiveness.
Auto-remediation feature helps in removing threats before emails reach users' inboxes.
Abnormal Security offers threat protection and an automated abuse mailbox, improving user experience.
It provides invaluable protection against business email compromise.

CONS

Abnormal Security's API-based approach can lead to temporary issues with messages slipping through due to asynchronous operations.
There is a need for customizable auto-remediation features.
Pricing for academic institutions and student mailboxes presents challenges.
There is a lack of support for on-premise email systems.
There could be improvement in integration with other cybersecurity tools.
 

Abnormal Security Pros review quotes

Christopher Chambers. - PeerSpot reviewer
Dec 14, 2023
Ease of use is undoubtedly one of the most valuable features of Abnormal Security.
William Schellhaas - PeerSpot reviewer
Mar 1, 2024
I have never encountered any stability issues with Abnormal.
reviewer2508618 - PeerSpot reviewer
Jun 26, 2024
I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience.
Learn what your peers think about Abnormal Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
JS
Sep 25, 2023
One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour.
reviewer2306586 - PeerSpot reviewer
Nov 7, 2023
It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them.
Robert Crowther - PeerSpot reviewer
Feb 23, 2024
The features that appeal to me most are the combination of auto-remediation and Detection 360.
reviewer2074026 - PeerSpot reviewer
Nov 3, 2023
Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second.
NW
Nov 20, 2023
Their ability to take things out of the mailbox and catch things much faster than users is excellent.
Jasmin Surani - PeerSpot reviewer
Jan 3, 2024
What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats.
ChrisBrown5 - PeerSpot reviewer
Dec 5, 2024
It protects us from being business email compromised, which is invaluable for maintaining our security.
 

Abnormal Security Cons review quotes

Christopher Chambers. - PeerSpot reviewer
Dec 14, 2023
The biggest pain point for us is the lack of support for on-premise email systems.
William Schellhaas - PeerSpot reviewer
Mar 1, 2024
The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails.
reviewer2508618 - PeerSpot reviewer
Jun 26, 2024
Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time.
Learn what your peers think about Abnormal Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
JS
Sep 25, 2023
I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con.
reviewer2306586 - PeerSpot reviewer
Nov 7, 2023
The pricing for academic institutions and student mailboxes is challenging.
Robert Crowther - PeerSpot reviewer
Feb 23, 2024
One feature I'd love to see is outbound scanning.
reviewer2074026 - PeerSpot reviewer
Nov 3, 2023
I would like to have the ability to customize the auto-remediation feature.
NW
Nov 20, 2023
When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more.
Jasmin Surani - PeerSpot reviewer
Jan 3, 2024
There could be room for improvement in enhancing integration with other cybersecurity tools.
ChrisBrown5 - PeerSpot reviewer
Dec 5, 2024
There could be more selectable options and more granular selections available.