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Abnormal Security vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Ranking in Email Security
20th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (16th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (2nd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Abnormal Security
Ranking in Email Security
4th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (3rd)
TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Cloudflare One is 1.4%, down from 1.7% compared to the previous year. The mindshare of Abnormal Security is 5.7%, down from 6.7% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Abnormal Security5.7%
TitanHQ SpamTitan1.2%
Cloudflare One1.4%
Other91.7%
Email Security
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
William Schellhaas - PeerSpot reviewer
Senior Director of IT at Crunch Fitness West Florida and Atlanta (CR Fitness)
Provides comprehensive email security management, effective in detecting a wide range of email threats
The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails. This means Abnormal Security would assess emails before they reach my inbox, even if it happens slightly after Microsoft's initial scan. Currently, the process isn't seamless. Microsoft analyzes emails and delivers legitimate ones to my inbox. Abnormal Security then scans these delivered emails, and if flagged as malicious, they disappear. This creates a problem for our ticketing system mailbox, which is a third-party service. Emails sent to the ticketing system address are automatically forwarded by Microsoft. However, if these emails are malicious, Abnormal Security only cleans them from my Outlook mailbox after they've been forwarded. Since we primarily rely on the ticketing system and not the Outlook mailbox, these malicious emails still reach the ticketing system.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"Cloudflare DDoS mitigates DDoS attacks."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"I'm very satisfied with the environment and the dashboard."
"It will take the blow rather than our applications should an attack occur."
"It is a stable solution."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"I would recommend Abnormal Security."
"Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"The product has a helpful interface."
 

Cons

"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Our customers no longer use Cloudflare because its service is subpar."
"For the topic of improvement, providing some training material is one of my suggestions."
"Feedback could be enhanced."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"The response time for support must be reduced."
"They don't have a person to provide support for customers using the solution under their free plan."
"Operating and tuning the product is difficult."
"There could be more selectable options and more granular selections available."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"One feature I'd love to see is outbound scanning."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I would like to have the ability to customize the auto-remediation feature."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"The interface looks a little dated and could be modernized."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
"It should have reporting capability. It has logs, which are very extensive. It catches all the SMTP connections to the servers, but when you have hundreds of domains, you need to wait for about an hour for the logs to open, and there are millions of lines. If you want to find something specific, such as an email coming or an IP connection, and you want to troubleshoot that, it's very hard. So, I would recommend building a reporting system or log viewer with some filters. Currently, it is everything or nothing."
"As a Danish company, it would be great to see a Danish translation for the UI."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The prices are slightly expensive."
"The solution's pricing lacks transparency."
"The solution is not that expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The license is based on the user count, so the number of users that have an email address in the organization."
"The price of this solution is low. When you do purchase everything is included in the licensing cost."
"The reason that they can be so reasonable with their cost is that they don't have to spend a lot on support. It's such a stable product that you're not needing to contact them that much. If their customers don't need to call support every other day, they can give them a solution that is cost-effective."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"The product's cost is average."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"The pricing is very reasonable and very comparable in the industry... Their licensing structure does leave a little bit to be desired. I would like it to be easier to understand how I can add licenses and update things."
"The pricing for this solution is fair, and comparable with other products."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise a...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great ...
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated ...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
No data available
 

Overview

 

Sample Customers

23andMe
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Abnormal Security vs. TitanHQ SpamTitan and other solutions. Updated: February 2026.
882,333 professionals have used our research since 2012.