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Barracuda Email Protection vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
12th
Ranking in Office 365 Protection
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd)
TitanHQ SpamTitan
Ranking in Email Security
20th
Ranking in Office 365 Protection
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th)
 

Mindshare comparison

As of November 2025, in the Email Security category, the mindshare of Barracuda Email Protection is 3.0%, up from 1.9% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection3.0%
TitanHQ SpamTitan1.0%
Other96.0%
Email Security
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the solution nine out of ten."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The most valuable features are security and ease of use."
"The solution's most valuable feature is impersonation detection."
"The solution is straightforward to set up."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that."
"Another feature of SpamTitan that I like is the reporting. We are able to identify the users or accounts that have been attacked most. We can see information that shows us the sites that the user goes to, and that helps in launching an investigation of that user and how they use our resources."
"The solution is not hard to manage."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
 

Cons

"They could simplify the licensing and the pricing."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"The policies are set up in Barracuda by default; we don't have any control over them."
"I would like to see better integration with other products."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"They could improve on the color of the interface."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"As a Danish company, it would be great to see a Danish translation for the UI."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
 

Pricing and Cost Advice

"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Barracuda licensing model is good."
"The product is expensive."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"The price is similar to that of Microsoft 365."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The approximate cost is around $7000 USD."
"The price is good by today's standards. You actually get what you pay for."
"I pay $650 per year for 50 licenses."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The reason that they can be so reasonable with their cost is that they don't have to spend a lot on support. It's such a stable product that you're not needing to contact them that much. If their customers don't need to call support every other day, they can give them a solution that is cost-effective."
"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
"The pricing was a little bit below the average of what we were looking at."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Construction Company
7%
Healthcare Company
6%
Computer Software Company
20%
Manufacturing Company
11%
Performing Arts
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Barracuda Essentials
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: November 2025.
873,085 professionals have used our research since 2012.