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Barracuda Email Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Barracuda Email Protection
Ranking in Email Security
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Email Archiving (3rd), Office 365 Protection (4th)
TitanHQ SpamTitan
Ranking in Email Security
7th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (5th), Office 365 Protection (1st)
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. The mindshare of Barracuda Email Protection is 2.7%, up from 2.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Alex Clerici - PeerSpot reviewer
Efficient and easier to manage than other products, especially Microsoft products
Regarding Barracuda Email Protection specifically, I'm quite satisfied. I think there's room for improvement in their other products, especially their cloud firewall protection and ZTNA offerings. Moreover, prices could be more granular, especially for the small business area. Typically, in Italy, the majority of our customers are small businesses. It would be better if the prices could be adjusted for small businesses.
Pusa Alexandru-Catalin - PeerSpot reviewer
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365 facilitates efficient management and updates through the cloud. We do not have to worry about incompatibilities. It just works."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."
"The deployment capability is a great feature."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The archiving and search features are very good."
"The product is easy to deploy and maintain."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"The initial setup was relatively easy."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"The AI technology is improving email security by enhancing spam detection capabilities."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."
 

Cons

"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The GUI is sometimes slow to fetch the device report and could be improved."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's graphical user interface (GUI) could be improved visually."
"I would like to see better integration with other products."
"Barracuda Essentials can improve by continually adding more features."
"The platform's pricing needs improvement."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"They could simplify the licensing and the pricing."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
"I wish there would be less false positives."
"The interface looks a little dated and could be modernized."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
 

Pricing and Cost Advice

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The pricing is normal. Considering its popularity, it's not overpriced."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"Barracuda licensing model is good."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The product is expensive."
"The price is similar to that of Microsoft 365."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"Price-wise, this product is middle-of-the-road."
"We're happy with their licensing model. It was a major factor in why we chose them."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"Compared to the market, its price is fair."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
"The pricing is just right."
"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
17%
Construction Company
8%
Healthcare Company
7%
Manufacturing Company
6%
Computer Software Company
21%
Manufacturing Company
12%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Barracuda Email Protection?
I'm quite satisfied with the graphical user interface for Barracuda products.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite ...
What needs improvement with Barracuda Email Protection?
Barracuda Email Protection needs better reporting and more robust integration with security awareness training platfo...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet ...
 

Also Known As

MS Defender for Office 365
Barracuda Essentials
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.