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Barracuda Email Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Barracuda Email Protection
Ranking in Email Security
14th
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Email Archiving (3rd), Office 365 Protection (4th)
TitanHQ SpamTitan
Ranking in Email Security
6th
Average Rating
9.0
Number of Reviews
78
Ranking in other categories
Anti-Malware Tools (6th), Office 365 Protection (1st)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Barracuda Email Protection is 2.6%, up from 2.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.8%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Alex Clerici - PeerSpot reviewer
Apr 3, 2024
Efficient and easier to manage than other products, especially Microsoft products
We use Barracuda primarily as an email gateway. It also integrates with the Microsoft 365 platform. It provides anti-spam protection and all the various anti-spam aspects of email management. We generally use it with products other than Microsoft, so we're very happy to have Barracuda available…
Pusa Alexandru-Catalin - PeerSpot reviewer
Apr 16, 2024
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features are security and ease of use."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"I like the fact that SpamTitan filters out phishing and spoofing links. They call it AI-driven threat protection. Though I'm a highly educated, advanced computer user, I still like not having to pay attention to where the link is going. I can trust that SpamTitan will filter it out nine times out of 10."
"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."
"One of the most valuable features is that it's very straightforward. It's a really simple interface. With our previous products, you could spend a week, if not more, training on those products just to figure out the interface. With SpamTitan it took an hour or two or three, tops."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
 

Cons

"The UI needs to be more user-friendly."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Configuration at the mid-level could be improved for the support team."
"The pre-sales cost calculations could be more transparent."
"There's room for improvement regarding the time frame for retrieving emails."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"I would like to see better integration with other products."
"Barracuda Essentials can improve by continually adding more features."
"The product must enable bulk user management."
"The solution's graphical user interface (GUI) could be improved visually."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"They could improve on the color of the interface."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
 

Pricing and Cost Advice

"The pricing is normal. Considering its popularity, it's not overpriced."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The product is very expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is expensive."
"The solution saves money so we have seen a return on investment."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The product is expensive."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price of Barracuda Essentials is better than some of the competing products."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Barracuda licensing model is good."
"The price is similar to that of Microsoft 365."
"Price-wise, this product is middle-of-the-road."
"The price was great compared to other solutions that we looked at the time."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The pricing for this solution is fair, and comparable with other products."
"I don't deal with pricing. In terms of licensing, the last I heard was that the licensing for users in SpamTitan isn't fully functioning because of some integration issues with Microsoft. I know we have more than 20% on our licensing at the moment, but the way the licensing is supposed to run makes a lot of sense for us. We are looking forward to that part getting implemented correctly."
"The price point is still of a reasonable nature. It is reasonable for the services that they offer. They are very reasonable, and that is one of the factors why we decided on SpamTitan a long time ago."
"It's not extremely expensive. Other solutions get really pricey, really fast."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
16%
Construction Company
8%
Healthcare Company
6%
Real Estate/Law Firm
6%
Computer Software Company
23%
Manufacturing Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Barracuda Email Protection?
I'm quite satisfied with the graphical user interface for Barracuda products.
What is your experience regarding pricing and costs for Barracuda Email Protection?
We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume. We would h...
What needs improvement with Barracuda Email Protection?
Two to three months back, we got fraudulent emails in which someone in the organization was being blamed.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 u...
What needs improvement with TitanHQ SpamTitan?
SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only d...
 

Also Known As

MS Defender for Office 365
Barracuda Essentials
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.