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Avanan vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Avanan
Ranking in Email Security
14th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
19
Ranking in other categories
Data Loss Prevention (DLP) (11th)
TitanHQ SpamTitan
Ranking in Email Security
7th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (5th), Office 365 Protection (1st)
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. The mindshare of Avanan is 4.7%, up from 3.9% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Robert Melendez - PeerSpot reviewer
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Pusa Alexandru-Catalin - PeerSpot reviewer
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The deployment capability is a great feature."
"It is simple to deploy this platform and interact with the set features."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Spam protection is the most valuable feature."
"Easy to use for non-technical users."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"It can retract unsafe emails and remove them from the entire communication channel."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
 

Cons

"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"We need to be able to whitelist data at the backend."
"Microsoft Defender for Office 365 should be more proactive."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"The user experience must be improved."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"The system response in a slow computing device affects performance when sending and receiving emails."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"The admin user interface is very granular. Anyone who is in IT can relate to the statement: "With anything granular, there is going to be a little bit of complexity." It can be difficult, on a layer-by-layer basis, to wrap your head around it. Because the administration interface is so granular, some of the categories and some of the settings end up in really odd places. It's hard to figure out where a certain setting is sometimes."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"The GUI is problematic."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"The SpamTitan user interface is not amazing, but I don't mind it. I know they are releasing a new one soon. I have seen it and it looks a lot better. That has been an area that needs improvement."
 

Pricing and Cost Advice

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The product is expensive."
"I know that the product is incredibly expensive."
"The product is very expensive."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"The license is expensive because the cost is based on the number of users."
"Good pricing arrangement as an SaaS offering."
"The product is not the cheapest in the market."
"Having the flexibility and modeling to do the pricing that best fits the needs of the organization is incredibly ideal. That is what Avanan does. They know exactly how many users are using it, etc. We can tune the invoicing associated with how we are using the product so we can charge it back to the shows appropriately."
"Avanan’s price is comparable to Barracuda."
"The pricing of Avanan is reasonable."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"The pricing for this solution is fair, and comparable with other products."
"The price was great compared to other solutions that we looked at the time."
"Price-wise, this product is very compatible with our budget."
"Everything has really been great with the pricing and licensing. In fact, we just implemented ArcTitan because everything was going so well with SpamTitan."
"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
48%
Computer Software Company
8%
Manufacturing Company
5%
Financial Services Firm
4%
Computer Software Company
21%
Manufacturing Company
12%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s bac...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet ...
 

Also Known As

MS Defender for Office 365
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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Bethel School District, ServiceSource, Capital Caring
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Avanan vs. TitanHQ SpamTitan and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.