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Fortinet FortiMail vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Fortinet FortiMail enhances email safety, reduces costs, and improves efficiency, earning user trust with its cost-effective features.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
It offers cost savings compared to Cisco, which was very expensive.
 

Customer Service

Sentiment score
6.3
Fortinet FortiMail's technical support is highly rated for quick, expert assistance, though some entry-level issues exist.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Fortinet's technical support offers high-quality support.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable, effective for medium to enterprise businesses, but faces hardware and licensing limitations.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is stable and reliable, offering strong performance, seamless integration, and high user satisfaction with minimal issues.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
This stability is consistent across Fortinet products, including FortiGate firewall.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

Fortinet FortiMail requires improvements in management, cost, integration, reporting, setup, documentation, content security, and user interface.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
The area that could use some improvement in Fortinet FortiMail is the integration process.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

Fortinet FortiMail pricing is capacity-based, seen as cost-effective by some, yet expensive due to features and stability.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
It is rated highly because of its affordability and its great value.
 

Valuable Features

Fortinet FortiMail offers user-friendly, scalable email security with anti-spam, antivirus, phishing protection, and seamless Fortinet product integration.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
Its threat detection capabilities have been beneficial.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (9th), Office 365 Protection (4th)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Fortinet FortiMail is 4.6%, down from 6.0% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
13%
Financial Services Firm
9%
Government
6%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
Fortinet FortiMail should keep pace with features offered by cloud-based services like Google and Microsoft Outlook. Additionally, the transition from on-premises devices to virtual appliances may ...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Fortinet FortiMail vs. TitanHQ SpamTitan and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.