Try our new research platform with insights from 80,000+ expert users

Fortinet FortiMail vs TitanHQ SpamTitan comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Fortinet FortiMail
Ranking in Email Security
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
6th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
78
Ranking in other categories
Anti-Malware Tools (6th), Office 365 Protection (1st)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Fortinet FortiMail is 7.2%, down from 8.0% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.8%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Andras Solt - PeerSpot reviewer
Reasonable pricing and good spam filtering but does not offer robust gatekeeping
It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.
Pusa Alexandru-Catalin - PeerSpot reviewer
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The product is not resource-intensive."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Fortinet’s support services are good."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"The most valuable feature of Fortinet FortiMail is its fully detailed dashboard."
"The spam filtering is great."
"The most valuable features are the endpoint defense features, it is very secure."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"The antiphishing capabilities are very good."
"This solution is good for small and medium enterprise companies."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."
"I like its ease of use. As director of IT, I'm often in contact with our staff to make sure that they're safe and secure in their usage of email, etc. The quarantine features in SpamTitan make it really easy for them to review messages that haven't come in, and the rating of the score helps them determine whether or not they want to look at them at all. So, I see the quarantine feature as one of the best things in SpamTitan."
"The solution is not hard to manage."
"The product has a helpful interface."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
 

Cons

"Configuration at the mid-level could be improved for the support team."
"The custom alerts have to improve a lot."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The GUI is sometimes slow to fetch the device report and could be improved."
"We need to be able to whitelist data at the backend."
"The XDR dashboard has room for improvement."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"The UI needs to be more user-friendly."
"The infrastructure could be improved."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"The product's price is an area with shortcomings, making it an area where improvements are required."
"Such kinds of things, raised from the point from the objective actually, we are using Fortinet FortiMail. We don't find any kinds of challenge or difficulties, but Fortinet FortiMail is more efficient and more effective for us. I don't know for other client, but for us, Fortinet FortiMail is very effective Like, for instance, if it is possible, let's say some kind of high threat is actually encountered if it could be possible to SMBs in our smartphone, or mobile apps, kinds of thing, if Fortinet FortiMail is available to monitor the thing using from our mobile phone from our smartphone. If such kinds of things are truly included, it will be more or good for us."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"The solution doesn't scale easily."
"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
"The setup was a little difficult, but they did have people who helped me so I eventually got there. They had a change and my IT people had to do some stuff. There was something about pointers. I don't remember the details where we had a little trouble, but they were changing some things around."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker."
 

Pricing and Cost Advice

"The product is very expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"I know that the product is incredibly expensive."
"The pricing is normal. Considering its popularity, it's not overpriced."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"The solution is quite pricey compared to other competitors in the market."
"Pricing is based on initial license purchase and use volume."
"The pricing is on the higher side."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"It's not as that expensive with the competitive different brands. The products sell a lot."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"The pricing model was one of the reasons that we selected it. The solution was very effective at what it did and it was very cost-effective. My client saved in the 30% to 40% range by installing it, so the pricing is competitive."
"The price point is still of a reasonable nature. It is reasonable for the services that they offer. They are very reasonable, and that is one of the factors why we decided on SpamTitan a long time ago."
"The product's cost is average."
"The price of this solution is low. When you do purchase everything is included in the licensing cost."
"It is very good. We actually ended up saving money from our previous solution."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"It's not extremely expensive. Other solutions get really pricey, really fast."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
49%
Computer Software Company
9%
Government
5%
Financial Services Firm
4%
Computer Software Company
22%
Manufacturing Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What is your experience regarding pricing and costs for Fortinet FortiMail?
Barracuda is less expensive compared to FortiMail. FortiMail is mid-range, and Cisco is priced higher.
What needs improvement with Fortinet FortiMail?
There are multiple areas for improvement, such as user visibility, which is less compared to Cisco's secure appliance...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
SpamTitan's pricing is competitive, being one of the least expensive compared to other vendors. The approximate cost ...
What needs improvement with TitanHQ SpamTitan?
There needs to be improvement in response time due to the requirement of going through the ticketing system, which ca...
 

Also Known As

MS Defender for Office 365
FortiMail
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Magromer Cueros y Pieles S.A.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Fortinet FortiMail vs. TitanHQ SpamTitan and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.