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TitanHQ SpamTitan vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
TitanHQ SpamTitan
Ranking in Email Security
6th
Average Rating
9.0
Number of Reviews
78
Ranking in other categories
Anti-Malware Tools (6th), Office 365 Protection (1st)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.8%, down from 2.3% compared to the previous year. The mindshare of Trend Micro Email Security is 4.0%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Pusa Alexandru-Catalin - PeerSpot reviewer
Apr 16, 2024
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.
Bruno Obata - PeerSpot reviewer
May 14, 2024
Provides effective filtering for spam, phishing, and suspicious emails
Our main use case for Trend Micro Email Security is to filter out spam, phishing, and suspicious emails before they reach my inbox. It adds an extra layer of protection to block harmful content and protect me. Additionally, it includes image security features, such as blacklisting and whitelisting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Since we have started using the solution, there have been fewer compromises."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The initial setup is not overly complex."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"It is mostly stable."
 

Cons

"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."
"There is room for improvement with the UI."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"There is room for improvement in terms of reporting."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"They need to keep up with the latest technology and add new features as they arise, e.g., artificial intelligence, new and improved updated lists, or new ways of tracking spam. They need to just keep up so the product is effective. Because, if all of a sudden viruses or spam starts getting through, then we might have to look at something else. However, so far, it has kept up and done a great job. So, we are happy."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"It's been the same interface for ten years and some things are hard to find, even after using it for years."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The product must provide better customization features."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"It is a bit expensive than the market price."
"The tool's dashboard is old."
"The send box needs improvement to match other products."
"I would like to see more integration of Trend Micro Email Security with different platforms."
 

Pricing and Cost Advice

"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"The pricing has become expensive."
"I know that the product is incredibly expensive."
"The license is expensive because the cost is based on the number of users."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"I don't deal with pricing. In terms of licensing, the last I heard was that the licensing for users in SpamTitan isn't fully functioning because of some integration issues with Microsoft. I know we have more than 20% on our licensing at the moment, but the way the licensing is supposed to run makes a lot of sense for us. We are looking forward to that part getting implemented correctly."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"We're satisfied with the pricing and licensing for SpamTitan."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"The cost is about $6,000 for 300 users for one year."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Trend Micro Email Security's pricing is reasonable."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"Trend Micro Email Security is not an expensive solution."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
23%
Manufacturing Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 u...
What needs improvement with TitanHQ SpamTitan?
SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only d...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
No data available
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about TitanHQ SpamTitan vs. Trend Micro Email Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.