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Fortinet FortiMail vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Fortinet FortiMail enhances email safety, reduces costs, and improves efficiency, earning user trust with its cost-effective features.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
It offers cost savings compared to Cisco, which was very expensive.
 

Customer Service

Sentiment score
6.3
Fortinet FortiMail's technical support is highly rated for quick, expert assistance, though some entry-level issues exist.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Fortinet's technical support offers high-quality support.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable, effective for medium to enterprise businesses, but faces hardware and licensing limitations.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is stable and reliable, offering strong performance, seamless integration, and high user satisfaction with minimal issues.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
This stability is consistent across Fortinet products, including FortiGate firewall.
 

Room For Improvement

Fortinet FortiMail requires improvements in management, cost, integration, reporting, setup, documentation, content security, and user interface.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The area that could use some improvement in Fortinet FortiMail is the integration process.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

Fortinet FortiMail pricing is capacity-based, seen as cost-effective by some, yet expensive due to features and stability.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
For environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars.
 

Valuable Features

Fortinet FortiMail offers user-friendly, scalable email security with anti-spam, antivirus, phishing protection, and seamless Fortinet product integration.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
Its threat detection capabilities have been beneficial.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Fortinet FortiMail is 4.6%, down from 6.0% compared to the previous year. The mindshare of Trend Micro Email Security is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
13%
Financial Services Firm
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
Fortinet FortiMail should keep pace with features offered by cloud-based services like Google and Microsoft Outlook. Additionally, the transition from on-premises devices to virtual appliances may ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Fortinet FortiMail vs. Trend Micro Email Security and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.