Try our new research platform with insights from 80,000+ expert users

Proofpoint Email Protection vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Proofpoint Email Protection effectively reduced threats and costs, excelling in phishing defense, leading to significant efficiency improvements.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
 

Customer Service

Sentiment score
7.3
Proofpoint Email Protection's customer service is praised for responsiveness and expertise, though some report slow responses or portal issues.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
The area of support that requires improvement would be the response time.
Clients are generally very satisfied with the various types of support available.
 

Scalability Issues

Sentiment score
7.6
Proofpoint Email Protection excels in adaptability and scalability, serving both small and large enterprises with ease and flexibility.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Stability Issues

Sentiment score
8.2
Users rate Proofpoint Email Protection highly for reliability and performance, with minor UI challenges and rare stability issues.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

Proofpoint Email Protection struggles with setup complexity, feature enhancements, pricing issues, and requires improved support and interface design.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
I may advise Proofpoint to adjust marketing solutions based on each country.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

Proofpoint Email Protection is considered costly, with pricing starting at $8 per user and varying by features.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

Proofpoint Email Protection offers advanced threat defense, user-friendly interface, and seamless Office 365 integration for comprehensive email security.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Proofpoint Email Protection is 8.4%, down from 10.3% compared to the previous year. The mindshare of Trend Micro Email Security is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Email Security and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.