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Proofpoint Email Protection vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Proofpoint Email Protection effectively reduced threats and costs, excelling in phishing defense, leading to significant efficiency improvements.
Sentiment score
6.4
Trend Micro Email Security offers up to 800% ROI, enhancing protection and cost-efficiency, outperforming alternatives like Kaspersky.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
SOC Team Lead at a security firm with 51-200 employees
 

Customer Service

Sentiment score
7.1
Proofpoint Email Protection's customer service is praised for responsiveness and expertise, though some report slow responses or portal issues.
Sentiment score
7.0
Trend Micro Email Security support is praised for responsiveness but criticized for delays and varying regional service quality.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
SOC Team Lead at a security firm with 51-200 employees
Clients are generally very satisfied with the various types of support available.
CEO at Haniya Technologies
The area of support that requires improvement would be the response time.
Senior Engineering Director at a insurance company with 201-500 employees
 

Scalability Issues

Sentiment score
7.5
Proofpoint Email Protection excels in adaptability and scalability, serving both small and large enterprises with ease and flexibility.
Sentiment score
7.6
Trend Micro Email Security is scalable and flexible, supporting various company sizes with a credit-based licensing model.
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
SOC Team Lead at a security firm with 51-200 employees
If you purchase credits in bulk, you can use them for any kind of solution.
Deputy General Manager at Tata Communications Ltd
 

Stability Issues

Sentiment score
8.2
Users rate Proofpoint Email Protection highly for reliability and performance, with minor UI challenges and rare stability issues.
Sentiment score
8.0
Trend Micro Email Security is praised for stability, reliability, and management, with minor occasional issues reported by users.
Once your MX record and all configurations are in place, you don't experience downtime.
SOC Team Lead at a security firm with 51-200 employees
 

Room For Improvement

Proofpoint Email Protection struggles with setup complexity, feature enhancements, pricing issues, and requires improved support and interface design.
Trend Micro Email Security needs better phishing detection, advanced AI, integration, support, scalability, and enhanced features for user satisfaction.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
Products and solutions director at ITVikings
More security could be implemented.
Logistics Manager at a educational organization with 501-1,000 employees
I may advise Proofpoint to adjust marketing solutions based on each country.
Manager, IT Director at Cakmak Avukatlik Ortakligi
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
SOC Team Lead at a security firm with 51-200 employees
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
Network And Security Architect Consultant at AssurOne Group SA
The company also needs to work on pricing because it is quite costly compared to other products.
CEO at Haniya Technologies
 

Setup Cost

Proofpoint Email Protection is considered costly, with pricing starting at $8 per user and varying by features.
Trend Micro Email Security's cost varies by organization size, seen as affordable for enterprises but pricey for smaller companies.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Additional costs do come in, but it enhances security.
Logistics Manager at a educational organization with 501-1,000 employees
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
CEO at Haniya Technologies
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
SOC Team Lead at a security firm with 51-200 employees
The Trend Micro pricing is correct and humble.
Technical support at Banco del pacifico
 

Valuable Features

Proofpoint Email Protection offers advanced threat defense, user-friendly interface, and seamless Office 365 integration for comprehensive email security.
Trend Micro Email Security offers robust spam protection, advanced threat detection, scalability, and seamless integration with Trend Vision One for comprehensive security.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Logistics Manager at a educational organization with 501-1,000 employees
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
Manager, IT Director at Cakmak Avukatlik Ortakligi
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
SOC Team Lead at a security firm with 51-200 employees
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
CEO at Haniya Technologies
Trend Vision One has helped to reduce my time to detect and respond to threats.
Senior Engineering Director at a insurance company with 201-500 employees
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Email Security
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (2nd)
Trend Micro Email Security
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Proofpoint Email Protection is 7.9%, down from 8.3% compared to the previous year. The mindshare of Trend Micro Email Security is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection7.9%
Trend Micro Email Security1.9%
Other90.2%
Email Security
 

Featured Reviews

reviewer2500410 - PeerSpot reviewer
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Has provided reliable threat detection and simplified policy management
I do not have experience with Microsoft Purview products, but I know some Proofpoint products. I apologize, I do not have experience with the Purview one, but I do know the Proofpoint products. I'm not sure about the features of the Purview one. Compared to other products, Proofpoint's real-time threat intelligence makes it less noisy. They collect and share threat information effectively, which benefits all customers. I have seen a lot of improvements in Proofpoint's reporting and analytics compared to earlier days. As a leader in the market, I find the pricing for Proofpoint Email Protection is a little high. Their licensing models vary, and even the premium model adequately supports awareness campaigning, so I find it acceptable. Normally, they sell their products through resellers, not directly through AWS Marketplace. For us, we are clients of Proofpoint. I rate Proofpoint Email Protection a nine out of ten.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monit...
What advice do you have for others considering Trend Micro Email Security?
We are an MSSP for Trend Micro.The advice I would give, tailored to Trend Micro, is to consider a solution that encompasses all the necessary protection modules, such as SPF, DKIM, DMARC, and email...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Email Security and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.