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Proofpoint Email Protection vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.0
Proofpoint Email Protection is praised for its responsive support, 24/7 availability, intuitive interface, and mostly positive user satisfaction.
No sentiment score available
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
Proofpoint Email Protection needs better integrations, intuitive interface, enhanced detection, and improved reporting, support, encryption, and stability.
No sentiment score available
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Proofpoint Email Protection is scalable, cloud-based, and adaptable for both large enterprises and small teams, handling high email volumes efficiently.
No sentiment score available
 

Setup Cost

No sentiment score available
Sentiment score
6.1
Proofpoint Email Protection is seen as expensive but valuable, costing $80,000-$92,000 annually, more than competitors.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
7.9
Proofpoint Email Protection is highly stable and dependable, with users rating its performance and reliability between seven to ten.
No sentiment score available
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Proofpoint Email Protection offers comprehensive email security with powerful anti-spam, anti-phishing, AI defense, and detailed reporting features.
No sentiment score available
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
26
Ranking in other categories
Email Security (8th)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Pranay Gurrapu - PeerSpot reviewer
Beginner -friendly tool and simplifies the process of adding new domains
I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.
Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What needs improvement with Proofpoint Email Protection?
The support team was a bit slow. It takes months to implement the next feature. So I'd like to see faster support.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Email Security and other solutions. Updated: January 2024.
816,406 professionals have used our research since 2012.