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Cisco Secure Email vs Proofpoint Email Protection comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Ranking in Email Security
20th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Advanced Threat Protection (ATP) (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of March 2026, in the Email Security category, the mindshare of Cloudflare One is 1.5%, down from 1.8% compared to the previous year. The mindshare of Cisco Secure Email is 5.2%, down from 6.9% compared to the previous year. The mindshare of Proofpoint Email Protection is 8.1%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection8.1%
Cisco Secure Email5.2%
Cloudflare One1.5%
Other85.2%
Email Security
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
AshishKochhar - PeerSpot reviewer
Information Technology Team Lead at a manufacturing company with 201-500 employees
Advanced email protection has blocked targeted attacks and reduces manual threat handling
I feel Proofpoint Email Protection is overpriced. I cannot say that the security level being provided does not justify the cost, but when comparing the similar level of security with other applications or security systems, it is overpriced. If Proofpoint could provide offers or discounts for customers who are already using the product or for new customers implementing it, along with some free services or add-ons, that would be helpful in terms of financial expense. Proofpoint Email Protection has recently introduced AI functionality in terms of data security capabilities and protecting AI assistance from targeted attacks. This is important since everything is now related to AI. The solution is doing threat detection and real-time threat detection and response pretty well. There are a few things I would like to see improved. Sometimes Proofpoint Email Protection takes time to analyze the workflow and the nature of the email. In this age of AI, the solution should analyze an email on the first receipt and determine whether it should pass or be marked as spam without checking previous data. Another improvement would be to have a more user-friendly dashboard. Additionally, if Proofpoint could add the same features in BCP as part of email protection in BCP, it would be helpful since I currently have to take a different add-on for BCP, and integrating it would save costs. I cannot say that threats have increased or decreased with Proofpoint Email Protection because it depends on the mail flow. The solution captures and filters out all threats, and the email threats vary every day depending on how many users are receiving how many emails per day. Today there might be 1,000 emails, tomorrow 5,000, and the day after 500. Proofpoint Email Protection does its job by scanning all emails and threats are reduced to some extent. Since I am aware that virus definitions are updated every day, I cannot blame Proofpoint Email Protection if they take time to determine the nature of an email being received. There are sometimes emails that are false positives, and Proofpoint Email Protection is a bit strict in analyzing false positives, sometimes stopping emails that are actually required. It analyzes the previous nature of an email and if a template looks like an informational template or related to spam, it blocks it because it looks similar to one blocked earlier. However, the template might actually be required. If I receive the same template today that is also blocked by Proofpoint Email Protection, that particular template might be useful and should not be blocked. In such cases, I have to raise it as a false positive stating that this is something in use or my users use and should be released. When AI starts doing its work, it analyzes the email from a sender with a particular template and releases it, but if the same email and template come from another sender, it blocks it according to the policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm very satisfied with the environment and the dashboard."
"Cloudflare, in my opinion, was easy to implement."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"It will take the blow rather than our applications should an attack occur."
"Cloudflare DDoS mitigates DDoS attacks."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection."
"The blocking feature is very good."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"Cisco's Secure Email integrates with Cisco Firewalls, utilizing the AMP as their anti-malware engine, which allows for information sharing between devices."
"My favorite feature of Cisco Secure Email is the threat intelligence capabilities, particularly its integration with Cisco Talos."
"The product's initial setup phase was easy."
"It provides good IT assistance."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"From a mail gateway perspective, I think Proofpoint Email Protection is one of the most complete options compared to others."
"When I manage a SOC and Proofpoint Email Protection is integrated with it, it gives me a consolidated alert, so when phishing alerts come in it is slightly easier to manage, even my L1 incident response team from the SOC can easily understand the alerts, perform basic checks on VirusTotal, and create complete SOAR automation from that information."
"That is why I can consider Proofpoint Email Protection as a number one vendor for email security."
"Proofpoint Email Protection has positively impacted our organization in a very fruitful way."
"The power, flexibility, configurability, and Proofpoint Email Protection's professional services were some of the biggest selling points for me at the time and the things that I benefited from the most."
"Proofpoint Email Protection is quite scalable; I have not experienced any issues with the onboarding and offboarding of users and devices."
"When those bad emails are kept out of the gate, and the user can just focus on the email that matters most to them, I think that is how much Proofpoint Email Protection is impacting the entire organization."
"Proofpoint Email Protection has positively impacted my organization because when people know that we are using Proofpoint and they know we have set up a mailbox for protection, they forward issues to that mailbox and we search for them."
 

Cons

"Our subscription plan for the solution has a limitation of bot signatures."
"Operating and tuning the product is difficult."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"The onboarding process can be improved a little bit."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."
"Feedback could be enhanced."
"They don't have a person to provide support for customers using the solution under their free plan."
"The tool's pricing can be improved."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"I am not satisfied with the solution's reporting and logging."
"The discontinuation of physical hardware solutions is a significant area for improvement in Cisco Email Security Appliance. This decision has posed challenges as virtual appliances are now the only option, which may not be suitable for all industries. The uncertainty regarding the future of the hardware aspect of the solution is a notable concern."
"The support team was a bit slow."
"There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"The flexibility of the solution can be improved."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution's pricing lacks transparency."
"The prices are slightly expensive."
"Cloudflare Zero Trust Platform's pricing is good."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution is not that expensive."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"Cisco Secure Email is expensive, but we get what we pay for."
"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"It is an expensive product. I rate its pricing an eight or nine."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"Cisco Secure Email is not expensive, and licensing costs are yearly."
"It is a super big router that costs a few hundred thousand dollars."
"The pricing for the Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time frame, such as one year, three years, or five years. Renewals are required after the license expires."
"We sell annual licenses for this solution."
"The solution uses a licensing model that is reasonable compared to other products."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"Proofpoint is fairly expensive."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The solution is expensive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise26
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise23
Large Enterprise38
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it ...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
I do not handle the pricing, setup cost, and licensing for Proofpoint Email Protection, but I think it's a bit pricey...
What needs improvement with Proofpoint Email Protection?
Some of the old portal features of Proofpoint Email Protection are missing in the new portal, so some of the settings...
What is your primary use case for Proofpoint Email Protection?
Proofpoint Email Protection is primarily used for anti-spam purposes. As other companies receive a lot of malware, ph...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

23andMe
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Cisco Secure Email vs. Proofpoint Email Protection and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.