Proofpoint Email Protection and KnowBe4 compete in the email security and user awareness training sector. KnowBe4 has the upper hand in user satisfaction, pricing, and effectiveness, while Proofpoint Email Protection is renowned for its robust security measures.
Features: Proofpoint Email Protection includes advanced filtering, integration with threat intelligence, and detailed threat analysis reports. KnowBe4 features robust security awareness training programs, a simulated phishing platform, and comprehensive reporting on user behavior and threat mitigation.
Room for Improvement: Proofpoint could improve its complexity in deployment, streamline its interface, and enhance support documentation. KnowBe4 can expand its advanced threat detection features, integrate deeper with third-party security systems, and offer more customizable phishing scenarios.
Ease of Deployment and Customer Service: Proofpoint offers a complex deployment but provides personalized customer support to assist clients through configuration. KnowBe4 is noted for its straightforward setup, accessible customer service, and comprehensive initial training, which facilitates a quicker implementation process.
Pricing and ROI: Proofpoint's higher setup costs reflect its extensive security capabilities, providing ROI through a decrease in threat incidents. KnowBe4, with lower initial costs, focuses on training, achieving high ROI through improved employee security awareness. Despite upfront expenses, both prove valuable for enhancing organizational security.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
This soft ROI shows value within the company and how security and data are being protected.
The solution proved valuable for audit reporting and successfully raised awareness while reducing phishing click rates.
Their support is very quick and informative.
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
The content is regularly updated to reflect current threats.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
The product is pretty much scalable.
Proofpoint is scalable for multi-site organizations with thousands of users.
KnowBe4 works without interruptions and is very stable.
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
During the last downtime, it caused significant disruption as users couldn't access the system.
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
I may advise Proofpoint to adjust marketing solutions based on each country.
It's about five dollars a seat per month.
The solution was considered expensive, particularly in government contexts.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Product | Market Share (%) |
---|---|
KnowBe4 | 26.6% |
Proofpoint Email Protection | 9.8% |
Other | 63.599999999999994% |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 3 |
Large Enterprise | 9 |
Company Size | Count |
---|---|
Small Business | 21 |
Midsize Enterprise | 13 |
Large Enterprise | 17 |
Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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