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Trend Micro Email Security vs Trend Micro InterScan Messaging Security comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Trend Micro InterScan Messa...
Ranking in Email Security
33rd
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Trend Micro Email Security is 4.0%, down from 5.5% compared to the previous year. The mindshare of Trend Micro InterScan Messaging Security is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Bruno Obata - PeerSpot reviewer
May 14, 2024
Provides effective filtering for spam, phishing, and suspicious emails
Our main use case for Trend Micro Email Security is to filter out spam, phishing, and suspicious emails before they reach my inbox. It adds an extra layer of protection to block harmful content and protect me. Additionally, it includes image security features, such as blacklisting and whitelisting…
Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
An easy-to-setup and scalable solution, but is expensive
Some customers say they have compliance issues and cannot move their solutions to a cloud version. We suggest that those customers use an on-premises version such as Trend Micro for security and regular compliance The solution provides protection with its Email Track Records and Machine Manual…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Does a thorough job of examining email and URLs for malicious content."
"The technical support is good and quick to resolve issues."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365 is a stable solution."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The technical support is good."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"It is mostly stable."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"It does a good job of ensuring users are not compromised via email."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The initial setup is not overly complex."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
 

Cons

"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The pre-sales cost calculations could be more transparent."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We need to be able to whitelist data at the backend."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The product must provide better malware detection."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"They need to adjust the spam filtering and make it stronger."
"Sometimes malicious email gets past the email gateway."
"While they are good, not 100% of email is protected just yet."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The send box needs improvement to match other products."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
 

Pricing and Cost Advice

"I know that the product is incredibly expensive."
"The pricing has become expensive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The license is expensive because the cost is based on the number of users."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The tool must improve its pricing."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"Trend Micro Email Security's pricing is reasonable."
"I rate Trend Micro InterScan Messaging Security’s pricing a seven out of ten."
"Trend Micro is an expensive solution."
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
No data available
InterScan Messaging Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Copa Airlines, Air21, BookMyShow, Bulgarian American Credit Bank, Canadian Museum of History, CIBIL, Community National Bank, Dar Al-Handasah
Find out what your peers are saying about Trend Micro Email Security vs. Trend Micro InterScan Messaging Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.