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Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Microsoft Exchange Online P...
Ranking in Email Security
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Anti-Malware Tools (9th)
Trend Micro Email Security
Ranking in Email Security
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.2%, down from 12.1% compared to the previous year. The mindshare of Trend Micro Email Security is 3.9%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The basic features are okay and I'm satisfied with the Defender."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"The deployment capability is a great feature."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It provides security to both on-premises and Azure infrastructures."
"The scalability is pretty good; it does what it is supposed to do."
"The product protects against malware."
"It's definitely scalable."
"We can migrate seamlessly without any disruptions to our operations."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The initial setup is just a standard process."
"It is mostly stable."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The integration capability of the solution is good."
"It does a good job of ensuring users are not compromised via email."
"The most valuable features of the solution are spam protection and email continuity."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
 

Cons

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The XDR dashboard has room for improvement."
"We need a separate license and we don't know how to get the license that is required."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We need to be able to whitelist data at the backend."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The licensing can be on the expensive side, especially in the cloud space."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Some features, like encryption, are not available."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The solution's interface, which we get from an admin perspective, sometimes gets confusing."
"The enterprise security feature needs improvement."
"The product must provide better customization features."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"They need to adjust the spam filtering and make it stronger."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
 

Pricing and Cost Advice

"The product is very expensive."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The license is expensive because the cost is based on the number of users."
"The pricing has become expensive."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The tool's pricing is excellent."
"The price could be lower."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"Online Protection is fairly expensive."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The product is bundled with Microsoft 365."
"The product's pricing is competitive for the US market."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The tool must improve its pricing."
"The cost is about $6,000 for 300 users for one year."
"Trend Micro Email Security is not an expensive solution."
"It's a VPN solution. Trend Micro is reasonably priced."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For exam...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.