Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security comparison

Microsoft and Trend Micro are both solutions in the Email Security category. Microsoft is ranked #3 with an average rating of 8.2, while Trend Micro is ranked #8 with an average rating of 8.1. Microsoft holds a 8.5% mindshare in Email Security, compared to Trend Micro’s 4.0% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 91% of Trend Micro users who would recommend it.

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Executive SummaryUpdated on Oct 8, 2024

Trend Micro Email Security and Microsoft Exchange Online Protection compete in email security. Microsoft EOP appears to have the upper hand due to its comprehensive features and network compatibility advantages.

Features: Trend Micro offers advanced threat detection, effective phishing attack blocking, and competitive pricing. Microsoft EOP provides seamless integration with Microsoft services, enhanced shielding against sophisticated threats, and a broad protection range.

Room for Improvement: Trend Micro could enhance reporting features, improve the user interface, and expand integration options. Microsoft EOP could focus on refining spam detection accuracy, enhancing troubleshooting speed, and reducing false positives.

Ease of Deployment and Customer Service: Trend Micro is known for easy deployment and responsive customer service. EOP facilitates seamless deployment within Microsoft ecosystems and offers reliable support.

Pricing and ROI: Trend Micro presents an affordable setup cost with satisfactory ROI. Microsoft EOP, despite higher initial expenses, offers long-term value through strong security features and integration benefits.

To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security Report (Updated: October 2024).

Buyer's Guide

Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security

October 2024

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Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.5%, down from 12.2% compared to the previous year. The mindshare of Trend Micro Email Security is 4.0%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security

Featured Reviews

Luis-Brown

IT Director at a energy/utilities company with 11-50 employees

Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support

Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.

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Teodor Dumitru

0 at PTC

Offers valuable alert features

In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Provides effective filtering for spam, phishing, and suspicious emails

In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."

"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."

"The deployment capability is a great feature."

"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."

"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."

"Does a thorough job of examining email and URLs for malicious content."

"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."

"The product is not resource-intensive."

More Microsoft Defender for Office 365 pros

"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."

"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."

"I like the product's ZAP feature."

"The threat management feature includes policies and alerts that are valuable."

"The initial setup of Microsoft Exchange Online Protection was easy."

"The product protects against malware."

"We can migrate seamlessly without any disruptions to our operations."

"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."

More Microsoft Exchange Online Protection (EOP) pros

"The most valuable features of the solution are spam protection and email continuity."

"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."

"The email and the signature based protection is the most valuable feature."

"Trend Micro Email Security’s most valuable feature is spam filtering."

"It is mostly stable."

"It does a good job of ensuring users are not compromised via email."

"The technical support is good."

"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."

More Trend Micro Email Security pros

Cons

"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."

"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."

"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."

"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."

"The custom alerts have to improve a lot."

"The company should focus on adding threats that the solution is currently unable to detect."

"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."

"We need a separate license and we don't know how to get the license that is required."

More Microsoft Defender for Office 365 cons

"It would be helpful for customers if Plan 1 features were included with EOP."

"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."

"The solution must improve the user experience."

"When the product is being updated, it changes some of the setups. The support team is also not good."

"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."

"I think the implementation could be more streamlined."

"The licensing can be on the expensive side, especially in the cloud space."

"Performance and speed should continue to be improved."

More Microsoft Exchange Online Protection (EOP) cons

"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."

"The solution's configuration policy should be easier."

"The enterprise security feature needs improvement."

"While they are good, not 100% of email is protected just yet."

"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."

More Trend Micro Email Security cons

Pricing and Cost Advice

"The pricing has become expensive."

"The product is very expensive."

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."

"The license is expensive because the cost is based on the number of users."

"I was working in the government and it was too expensive for us to use our Microsoft products."

"The pricing is normal. Considering its popularity, it's not overpriced."

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

More Microsoft Defender for Office 365 pricing and cost advice

"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."

"The product is bundled with Microsoft 365."

"The product is expensive."

"The price of Microsoft Exchange Online Protection is reasonable."

"Apart from the license fee for the solution, there are no additional costs."

"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."

"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."

"The tool's pricing is excellent."

More Microsoft Exchange Online Protection (EOP) pricing and cost advice

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

"Trend Micro Email Security is not an expensive solution."

"Trend Micro Email Security's pricing is reasonable."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The tool must improve its pricing."

"The price of Trend Micro Email Security is annual. There are no additional fees."

More Trend Micro Email Security pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Email Security solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

15%

Government

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

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What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

The pricing is reasonable since it comes integrated with our Office 365 license.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...

See all answers

What do you like most about Microsoft Exchange Online Protection?

The initial setup was easy. The configuration process is very straightforward.

See all answers

What needs improvement with Microsoft Exchange Online Protection?

The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For exam...

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What is your primary use case for Microsoft Exchange Online Protection?

The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...

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What advice do you have for others considering Trend Micro Email Security?

The features of such security software are all very similar, and very close to each other. But if you would like to s...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 6% of the time

Cisco Secure Email vs Microsoft Defender for Office 365

Compared 5% of the time

Hornetsecurity 365 Total Protection vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Proofpoint Email Protection vs Microsoft Exchange Online Protection (EOP)

Compared 15% of the time

Cisco Secure Email vs Microsoft Exchange Online Protection (EOP)

Compared 11% of the time

Fortinet FortiMail vs Microsoft Exchange Online Protection (EOP)

Compared 10% of the time

Mimecast Email Security vs Microsoft Exchange Online Protection (EOP)

Compared 7% of the time

Symantec Messaging Gateway vs Microsoft Exchange Online Protection (EOP)

Compared 4% of the time

More Microsoft Exchange Online Protection (EOP) Competitors

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 11% of the time

Cisco Secure Email vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 9% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 6% of the time

Trend Micro ScanMail vs Trend Micro Email Security

Compared 5% of the time

More Trend Micro Email Security Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

November 2024

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Microsoft Exchange Online Protection (EOP)

November 2024

Microsoft Exchange Online Protection (EOP) report

Download Microsoft Exchange Online Protection (EOP) product report

Buyer's Guide

Trend Micro Email Security

October 2024

Download Trend Micro Email Security product report

Also Known As

MS Defender for Office 365

Microsoft EOP, MS Exchange Online Protection

No data available

Learn More

Microsoft

Trend Micro

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

Information Not Available

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

Buyer's Guide

Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security

October 2024

Free Report: Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security and other solutions. Updated: October 2024.

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