Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security comparison

Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

As of January 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.4%, down from 21.8% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.1%, down from 10.4% compared to the previous year. The mindshare of Trend Micro Email Security is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Nur Mohammad

Deputy Manager at B-Trac Technologies Ltd.

An effective email security solution that provides DLP, Safe Attachment, and Safe Links

If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Provides effective filtering for spam, phishing, and suspicious emails

In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."

"Microsoft Defender for Office 365's most valuable feature is its performance."

"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."

"The product is not resource-intensive."

"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."

"Defender helps us prioritize threats across our organization."

"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."

"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."

More Microsoft Defender for Office 365 pros

"The product's most valuable feature is third-party integrations."

"The security features provided by Microsoft are robust."

"It's definitely scalable."

"I like the product's ZAP feature."

"Online Protection's most valuable feature is its admin interface."

"It is scalable."

"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."

"The product protects against malware."

More Microsoft Exchange Online Protection (EOP) pros

"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."

"The integration capability of the solution is good."

"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."

"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."

"The interface is really good."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."

"Trend Micro Email Security’s most valuable feature is spam filtering."

More Trend Micro Email Security pros

Cons

"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."

"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."

"The product must provide better malware detection."

"The custom alerts have to improve a lot."

"The XDR dashboard has room for improvement."

"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."

"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."

"I'd like some additional features any product can give me to protect our environment in a better way."

More Microsoft Defender for Office 365 cons

"The solution lacks to elaborate on its spam policies."

"I think the implementation could be more streamlined."

"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."

"Performance and speed should continue to be improved."

"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."

"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."

"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."

"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."

More Microsoft Exchange Online Protection (EOP) cons

"There needs to be more documentation for the product."

"The patch management could improve in Trend Micro Email Security."

"The product must provide better customization features."

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

"Sometimes malicious email gets past the email gateway."

"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"The send box needs improvement to match other products."

More Trend Micro Email Security cons

Pricing and Cost Advice

"It's a user-base subscription."

"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."

"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."

"The license is expensive because the cost is based on the number of users."

"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."

More Microsoft Defender for Office 365 pricing and cost advice

"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."

"The product's pricing is competitive for the US market."

"The product is bundled with Microsoft 365."

"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."

"The price could be lower."

"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."

"The tool's pricing is excellent."

"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."

More Microsoft Exchange Online Protection (EOP) pricing and cost advice

"It's a VPN solution. Trend Micro is reasonably priced."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The tool must improve its pricing."

"Trend Micro Email Security's pricing is reasonable."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"The cost is about $6,000 for 300 users for one year."

"The solution's pricing is very optimum, given its quality, features, and stability."

More Trend Micro Email Security pricing and cost advice

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831,158 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

15%

Government

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

I don't have detailed specifics on pricing, setup cost, or licensing.

What needs improvement with Microsoft Defender for Office 365?

I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.

What do you like most about Microsoft Exchange Online Protection?

The initial setup was easy. The configuration process is very straightforward.

What needs improvement with Microsoft Exchange Online Protection?

Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information...

What is your primary use case for Microsoft Exchange Online Protection?

I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from Sha...

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

What needs improvement with Trend Micro Email Security?

Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...

What advice do you have for others considering Trend Micro Email Security?

The features of such security software are all very similar, and very close to each other. But if you would like to s...

Proofpoint Email Protection vs Microsoft Defender for Office 365

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Proofpoint Email Protection vs Microsoft Exchange Online Protection (EOP)

Compared 14% of the time

Cisco Secure Email vs Microsoft Exchange Online Protection (EOP)

Compared 10% of the time

Fortinet FortiMail vs Microsoft Exchange Online Protection (EOP)

Compared 10% of the time

Mimecast Email Security vs Microsoft Exchange Online Protection (EOP)

Compared 7% of the time

Symantec Messaging Gateway vs Microsoft Exchange Online Protection (EOP)

Compared 4% of the time

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Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 10% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 10% of the time

Cisco Secure Email vs Trend Micro Email Security

Compared 8% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 6% of the time

Trend Micro ScanMail vs Trend Micro Email Security

Compared 5% of the time

More Trend Micro Email Security Competitors

Product Reports

Microsoft Defender for Office 365

Download Microsoft Defender for Office 365 product report

Microsoft Defender for Office 365 report

Microsoft Exchange Online Protection (EOP)

Download Microsoft Exchange Online Protection (EOP) product report

Microsoft Exchange Online Protection (EOP) report

Trend Micro Email Security

December 2024

Download Trend Micro Email Security product report

Also Known As

MS Defender for Office 365

Microsoft EOP, MS Exchange Online Protection

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Microsoft

Trend Micro

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

Information Not Available

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security