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Cisco Secure Email vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Cisco Secure Email
Ranking in Email Security
2nd
Average Rating
8.4
Number of Reviews
58
Ranking in other categories
Cisco Security Portfolio (8th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Cisco Secure Email is 9.6%, down from 11.7% compared to the previous year. The mindshare of Trend Micro Email Security is 4.0%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Muhammad Naeemuddoja - PeerSpot reviewer
Nov 14, 2023
Robust email security with advanced threat protection, seamless integration with the Cisco security ecosystem, and flexibility in deployment options
While Cisco is a preferred choice for larger enterprises, its products, especially in the realm of security, tend to be more expensive due to their advanced features. Many organizations commonly rely on Microsoft Outlook for their email needs. Transitioning to Cisco security solutions, including Cisco SecureMail, requires careful consideration and typically involves a learning stage. The decision between traditional hardware and virtual machines (VMs) for deploying solutions like Cisco Secure Mail often depends on financial considerations. VMs are generally more cost-effective compared to dedicated hardware, leading industries to increasingly favor VM deployment. The choice is particularly relevant when the server's capabilities are robust enough to meet organizational needs. Overall, I would rate it nine out of ten.
Bruno Obata - PeerSpot reviewer
May 14, 2024
Provides effective filtering for spam, phishing, and suspicious emails
Our main use case for Trend Micro Email Security is to filter out spam, phishing, and suspicious emails before they reach my inbox. It adds an extra layer of protection to block harmful content and protect me. Additionally, it includes image security features, such as blacklisting and whitelisting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The tech engineers are very knowledgeable."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"The most valuable features are protection against ransomware and spam."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The solution's initial setup process was easy since it was deployed on the cloud."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
 

Cons

"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The UI needs to be more user-friendly."
"There is room for improvement with the UI."
"Configuration requires going to a lot of places rather than just accessing one tab."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We need to be able to whitelist data at the backend."
"The custom alerts have to improve a lot."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"I would like to see features like AI since it is currently an area that the product lacks."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The initial setup was complex because I have two sites with physical clusters."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The reporting functionality needs to be improved."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"It is a bit expensive than the market price."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The product must provide better customization features."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
 

Pricing and Cost Advice

"I was working in the government and it was too expensive for us to use our Microsoft products."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"It's a user-base subscription."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is very expensive."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"I know that the product is incredibly expensive."
"Cisco Secure Email is more expensive than other products. I rate it a five out of ten. There are no additional costs. You only need to pay the subscription amounts."
"I don't have the insights into it, but compared to different products, it seems to have a medium level of pricing."
"Pricing depends on your environment and which model you want to buy."
"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"Cisco Secure Email is expensive, but we get what we pay for."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"As per market availability, this solution is more expensive than other vendors."
"I rate the product price as six on a scale of one to ten, where one means it is a very expensive tool."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The cost is about $6,000 for 300 users for one year."
"It's a VPN solution. Trend Micro is reasonably priced."
"Trend Micro Email Security is not an expensive solution."
"Trend Micro Email Security's pricing is reasonable."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The solution's pricing is very optimum, given its quality, features, and stability."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Government
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing for Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time fra...
What needs improvement with Cisco Secure Email?
The discontinuation of physical hardware solutions is a significant area for improvement in the Cisco Email Security ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Cisco Secure Email vs. Trend Micro Email Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.