Cisco Secure Email and Trend Micro Email Security compete in the email security category. Cisco Secure Email holds the upper hand with its extensive integration capabilities and comprehensive threat intelligence, while Trend Micro focuses on robust email-specific security features.
Features: Cisco Secure Email offers features like DKIM, DMARC, AMP, SenderBase Reputation, and Talos intelligence, integrating well with networks and efficiently handling email threats. Trend Micro provides robust spam and phishing protection, notable for its sandboxing, malware scanning, and strong antivirus engine.
Room for Improvement: Cisco Secure Email requires simpler configuration and improved user documentation. Its cost may deter smaller organizations, and real-time synchronization in reporting can improve. Trend Micro needs better intelligence and AI-driven filtering for phishing and scam detection, and reduced licensing costs would benefit smaller firms.
Ease of Deployment and Customer Service: Cisco Secure Email supports flexible deployment across cloud and on-premise options but can be complex. Technical support is recognized for resolving complex issues. Trend Micro offers reliable performance with consistent, efficient technical support and varied deployment models.
Pricing and ROI: Cisco Secure Email is expensive due to its extensive features but offers good ROI when bundled with other Cisco products. Trend Micro is moderately priced, providing adequate ROI with robust email protection, though it may not match Cisco's expansive capabilities.
It has also decreased our time to detection and response by about 15 to 20 percent.
Any issues are addressed quickly by Microsoft's support.
Customer service and support have been fantastic.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Clients are generally very satisfied with the various types of support available.
We have never faced scalability problems, and Microsoft manages it effectively.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
The solution is stable, as we have been using it for the past two years.
Based on my experience, the stability of Cisco Secure Email is very strong.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
The main area for improvement is simplifying the implementation and rollout process.
I would reduce the cost.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The company also needs to work on pricing because it is quite costly compared to other products.
Microsoft is quite affordable with a lot of features available for any size organization.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
For environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Microsoft Defender for Office 365 is now part of a centralized tenant for my entire group.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.
With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.
This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.
Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.
Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.
Cisco Secure Email ensures email traffic security, acting as a checkpoint before emails enter environments like Office 365. It filters out spam, phishing attempts, and malicious content, scanning emails for threats. It offers both inbound and outbound email security with features like URL filtering, spam filtering, and encryption.
Cisco Secure Email functions as an email gateway in cloud, on-premise, and hybrid deployments. Offering capabilities such as Advanced Malware Protection, URL and Reputation Filtering, and real-time threat intelligence from Talos, it efficiently safeguards email traffic. Detailed logging, reporting, and quarantine management features provide robust security while being highly configurable. Its integration with SecureX and customizable rules enhance its effectiveness. Though strong in malware protection, improvements in reporting, phishing detection, user-friendliness, and integration with Office 365 are areas of focus. Scalability, cost-effectiveness, and AI-driven features are also areas where it can advance.
What are the most important features of Cisco Secure Email?Cisco Secure Email integrates effectively in sectors like finance, healthcare, and education that need stringent data protection and compliance. Financial institutions favor it for its encryption and data leak protection features ensuring secure transactions. Healthcare organizations use it to adhere to compliance requirements like HIPAA, safeguarding patient data with advanced threat detection and email security. Educational institutions rely on it for protecting student data and intellectual property from phishing and malware attacks, ensuring a secure communication environment.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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