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Microsoft Defender for Office 365 vs Trend Micro Email Security comparison

Microsoft and Trend Micro are both solutions in the Email Security category. Microsoft is ranked #1 with an average rating of 8.5, while Trend Micro is ranked #8 with an average rating of 8.2. Microsoft holds a 15.4% mindshare in Email Security, compared to Trend Micro’s 3.3% mindshare. Additionally, 97% of Microsoft users are willing to recommend the solution, compared to 91% of Trend Micro users who would recommend it.
Microsoft Defender for Offi...
Read 47 Microsoft Defender for Office 365 reviews
  • 15,614 Views
  • 12,501 Comparison Views
97% willing to recommend
Trend Micro Email Security
Read 26 Trend Micro Email Security reviews
  • 3,782 Views
  • 2,358 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Trend Micro Email Security and Microsoft Defender for Office 365 compete in email security. Trend Micro appears stronger in configuration ease and feature stability, while Microsoft Defender excels in integration and centralized management.

Features: Trend Micro Email Security provides advanced threat protection using machine learning, spam filtering, and email continuity support, with a strong emphasis on scanning email attachments and inter-domain security. Microsoft Defender for Office 365 offers integration with threat intelligence, centralized security management, and features such as Safe Links and Safe Attachments that improve security across the Office 365 suite.

Room for Improvement: Trend Micro Email Security could enhance support and response times, improve false positive rates, and advance AI capabilities for text-only email detection. Users also seek better scam detection and deployment flexibility. Microsoft Defender for Office 365 could improve phishing detection, streamline app integration, and enhance threat visibility. Users desire more detailed security reports and expanded non-Microsoft file type support.

Ease of Deployment and Customer Service: Trend Micro Email Security offers flexible deployment options, including hybrid solutions, with varying customer support quality. Some users report responsiveness, while others mention delays. Microsoft Defender for Office 365 provides cloud deployment benefits from Microsoft's infrastructure, with generally well-regarded customer support though some users note room for improvement in global support consistency.

Pricing and ROI: Trend Micro Email Security is seen as offering good value despite a sometimes expensive perception, with positive ROI due to comprehensive features. It is generally more suitable for enterprises. Microsoft Defender for Office 365, often bundled, is considered costly for smaller organizations but offers extensive features that justify its cost for many users, operating on user-based subscriptions and adding value through Office 365 packages.

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To learn more, read our detailed Microsoft Defender for Office 365 vs. Trend Micro Email Security Report (Updated: January 2025).
Buyer's Guide
Microsoft Defender for Office 365 vs. Trend Micro Email Security
January 2025
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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.4%, down from 21.8% compared to the previous year. The mindshare of Trend Micro Email Security is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
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Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
More Microsoft Defender for Office 365 pros
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The most valuable features of the solution are spam protection and email continuity."
"The interface is really good."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The initial setup is not overly complex."
"It is mostly stable."
"The solution's initial setup process was easy since it was deployed on the cloud."
More Trend Micro Email Security pros
 

Cons

"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Configuration requires going to a lot of places rather than just accessing one tab."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
More Microsoft Defender for Office 365 cons
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"Sometimes malicious email gets past the email gateway."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The product must provide better customization features."
"The send box needs improvement to match other products."
"The tool's dashboard is old."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
More Trend Micro Email Security cons
 

Pricing and Cost Advice

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"The product is expensive."
"The product is very expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
More Microsoft Defender for Office 365 pricing and cost advice
"Trend Micro Email Security's pricing is reasonable."
"It's a VPN solution. Trend Micro is reasonably priced."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The tool must improve its pricing."
More Trend Micro Email Security pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the indi...
See all answers
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
See all answers
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
See all answers
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
See all answers
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a normal email, and it asks for contact information or to make a relationship or someth...
See all answers
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to select one, look at the support. It is quite important. So is the local agent. Wi...
See all answers
 

Comparisons

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Compared 8% of the time
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Microsoft Exchange Online Protection (EOP) vs Microsoft Defender for Office 365
Compared 5% of the time
Hornetsecurity 365 Total Protection vs Microsoft Defender for Office 365 Logo
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Compared 4% of the time
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Compared 4% of the time
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Compared 13% of the time
Trend Micro InterScan Messaging Security vs Trend Micro Email Security Logo
Trend Micro InterScan Messaging Security vs Trend Micro Email Security
Compared 10% of the time
Fortinet FortiMail vs Trend Micro Email Security Logo
Fortinet FortiMail vs Trend Micro Email Security
Compared 10% of the time
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Compared 8% of the time
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Compared 7% of the time
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Product Reports

Buyer's Guide
Microsoft Defender for Office 365
January 2025
Microsoft Defender for Office 365 reportDownload Microsoft Defender for Office 365 product report
Buyer's Guide
Trend Micro Email Security
December 2024
Trend Micro Email Security reportDownload Trend Micro Email Security product report
 

Also Known As

MS Defender for Office 365
No data available
 

Learn More

Microsoft
Trend Micro
 

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Buyer's Guide
Microsoft Defender for Office 365 vs. Trend Micro Email Security
January 2025
Free Report: Microsoft Defender for Office 365 vs. Trend Micro Email Security
Find out what your peers are saying about Microsoft Defender for Office 365 vs. Trend Micro Email Security and other solutions. Updated: January 2025.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.