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Trend Micro Email Security pros and cons

Vendor: Trend Micro
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Email Security offers easy configuration for new rules and provides excellent insight into system entries and actions taken.
It provides robust antivirus, antispam features, and seamless integration with cloud services like OneDrive and Google Drive. The email filtration capability effectively blocks spam and phishing attempts with DMARC authentication and malware scanning.
The email and signature-based protection in Trend Micro Email Security ensures a significant improvement in overall security, reducing spam and shielding against cyberattacks.
Inter-domain security through Trend Micro surpasses competitors like Forcepoint by effectively preventing domain-based attacks.
Trend Micro constantly updates with new versions and patches as per evolving security needs, and its ATP feature uses machine learning algorithms for enhanced threat protection.

CONS

Trend Micro Email Security has room for improvement in phishing email filtering and handling hijacking and password attacks.
Artificial intelligence advancements are needed for better email protection and configuration simplification.
Issues are noted with spam filtering effectiveness and handling malicious emails.
Support services receive low ratings due to poor responsiveness.
The cost is higher compared to other market options.
 

Trend Micro Email Security Pros review quotes

reviewer1492260 - PeerSpot reviewer
Jan 28, 2021
The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.
reviewer1542387 - PeerSpot reviewer
Apr 26, 2023
The solution's initial setup process was easy since it was deployed on the cloud.
NM
Aug 29, 2024
Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
KG
Jul 5, 2024
The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm.
ND
Aug 8, 2023
Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.
Nadeem Syed - PeerSpot reviewer
Sep 14, 2022
The initial setup is not overly complex.
Syed Rizwan - PeerSpot reviewer
Apr 28, 2023
The most valuable feature of Trend Micro Email Security is effective phishing prevention.
TS
Feb 13, 2023
It does a good job of ensuring users are not compromised via email.
Bruno Obata - PeerSpot reviewer
May 14, 2024
I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security.
reviewer2076684 - PeerSpot reviewer
Feb 15, 2023
It is mostly stable.
 

Trend Micro Email Security Cons review quotes

reviewer1492260 - PeerSpot reviewer
Jan 28, 2021
There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do.
reviewer1542387 - PeerSpot reviewer
Apr 26, 2023
In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.
NM
Aug 29, 2024
Trend Micro Email Security can improve on scam detection. It could use AI in this area.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
KG
Jul 5, 2024
The solution's interface, which we get from an admin perspective, sometimes gets confusing.
ND
Aug 8, 2023
Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy.
Nadeem Syed - PeerSpot reviewer
Sep 14, 2022
While they are good, not 100% of email is protected just yet.
Syed Rizwan - PeerSpot reviewer
Apr 28, 2023
The patch management could improve in Trend Micro Email Security.
TS
Feb 13, 2023
They need to adjust the spam filtering and make it stronger.
Bruno Obata - PeerSpot reviewer
May 14, 2024
In terms of improvement, reducing false positives would improve the system.
reviewer2076684 - PeerSpot reviewer
Feb 15, 2023
Sometimes malicious email gets past the email gateway.