

Trend Micro Email Security and Sophos Email compete in the email security software category, each offering a range of protective features. Trend Micro seems to have the upper hand in terms of robust spam filtering and ease of administration, while Sophos is noted for AI integration and advanced filtration capabilities.
Features: Trend Micro Email Security excels in spam and phishing prevention, scanning email attachments for threats, and ensuring ease of administration. Its integration with sandboxing environments enhances its threat protection capabilities. Sophos Email focuses on advanced filtration, AI integration for email security, and offers robust sandboxing features.
Room for Improvement: Trend Micro could improve its phishing detection intelligence, simplify configurations, and expand its customization options while also addressing gaps in support responsiveness and high costs. Sophos Email could enhance filtering accuracy to reduce false positives and refine sandbox features, and it needs to work on its support for complex environments to better align with competitors.
Ease of Deployment and Customer Service: Trend Micro Email Security offers flexible deployment options including hybrid, public, and on-premises setups, with a setup process that is generally straightforward, although support quality varies by region. Sophos Email provides similar deployment flexibility but faces challenges in initial setup and integration, though its technical support is often reliable.
Pricing and ROI: Trend Micro's pricing, generally higher, targets enterprise levels but offers significant ROI due to its reduced integration needs and comprehensive security features. Sophos Email offers a subscription model with flexible pricing options suitable for various sizes, viewed as more affordable and providing a reasonable ROI.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
The technical support from Sophos Email deserves a rating of 10 out of 10.
After-sales support for Sophos is very good.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
If you purchase credits in bulk, you can use them for any kind of solution.
Once your MX record and all configurations are in place, you don't experience downtime.
I have never experienced downtime with this platform.
Sophos Email does not work with split delivery.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
| Product | Market Share (%) |
|---|---|
| Sophos Email | 2.0% |
| Trend Micro Email Security | 1.9% |
| Other | 96.1% |


| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.
With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.
The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.
With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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