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Sophos Email vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Office 365 Protection (3rd)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Sophos Email is 3.1%, down from 3.8% compared to the previous year. The mindshare of Trend Micro Email Security is 4.0%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
NaveedAli - PeerSpot reviewer
Provides good identity proxy features, but sandboxing and spam control features could be improved
Sophos gives you a feature set to manage your on-premises firewall on the cloud. I just integrated my on-premises firewall into the cloud, and I can manage the tool through the cloud as well if needed. I recommend using Sophos Email as a proxy. For email gateways, I advise choosing mature products with rich feature sets, like Trend Micro or CrowdStrike. The solution's integration with other tools is very simple. I easily integrated Sophos Email with my Active Directory. My organization needs a WAF with a limited feature set, which we use through Sophos. Purchasing additional WAF will be costly, but I get sandboxing and WAF features free of cost with Sophos, which is included in the license. Overall, I rate the solution a seven out of ten.
Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment capability is a great feature."
"The initial setup was easy."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product's scalability is good."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The solution's identity proxy feature is very good and reliable."
"The anti-spam functionality of Sophos Email is good."
"It is a stable solution...It is a scalable solution."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"Sophos Email is in the cloud and integrated with its firewall."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"The most significant aspect is the response filtering concerning attachments and links."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The initial setup is not overly complex."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
 

Cons

"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Configuration at the mid-level could be improved for the support team."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"You should be able to deploy Defender for every subscription without the need to add servers."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft Defender for Office 365 should be more proactive."
"The tool's integration becomes an issue when the internet connection is weak."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"The solution has not found a way to block certain kinds of phishing emails."
"Their technical support is slow to respond."
"The tool's pricing is expensive. In its future release, the tool should make reporting easier to view."
"The tool has some performance issues and bugs, making it an area where improvements are required."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"Lacks visibility into spam emails."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"They need to adjust the spam filtering and make it stronger."
"The enterprise security feature needs improvement."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"Sometimes malicious email gets past the email gateway."
"In terms of improvement, reducing false positives would improve the system."
 

Pricing and Cost Advice

"The product is very expensive."
"The pricing has become expensive."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The license is expensive because the cost is based on the number of users."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"The solution saves money so we have seen a return on investment."
"The tool's pricing is medium."
"Sophos Email is neither cheap nor expensive."
"There is an additional fee for their central managed console."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
"The pricing is fair."
"I rate the product's pricing a seven out of ten."
"I rate the price of Sophos Email a four out of five."
"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."
"Trend Micro Email Security is not an expensive solution."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The solution's pricing is very optimum, given its quality, features, and stability."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"It's a VPN solution. Trend Micro is reasonably priced."
"The price of Trend Micro Email Security is annual. There are no additional fees."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Retailer
7%
Government
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a ...
What needs improvement with Sophos Email?
However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud s...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to s...
 

Also Known As

MS Defender for Office 365
Sophos Email Security
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Learn More

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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Sophos Email vs. Trend Micro Email Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.