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Sophos Email vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Sophos Email delivers cost-efficient security and reduces unsolicited emails, enhancing ROI, particularly valuable for government contracts.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
 

Customer Service

Sentiment score
6.5
Sophos Email support is responsive but requires improvements in speed and expertise; users can contact via phone, chat, or email.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
 

Scalability Issues

Sentiment score
7.4
Sophos Email is scalable and reliable for SMEs, though licensing and server maintenance can be challenging for larger use.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
8.1
Sophos Email is reliable and stable, highly rated for handling significant email activity despite minor issues and update requests.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

Sophos Email needs better security, user interface, compatibility, and performance, with improvements in pricing and reporting features.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
Sophos Email does not work with split delivery.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

Sophos Email offers reasonable pricing with flexible options, balancing affordability and features for various organizational needs.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

Sophos Email provides robust security, AI-driven features, and seamless integration with Office 365 and Google Workspace for comprehensive protection.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
 

Categories and Ranking

Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
Office 365 Protection (1st)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Sophos Email is 2.1%, down from 2.6% compared to the previous year. The mindshare of Trend Micro Email Security is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Ahmed_Fahmy - PeerSpot reviewer
Provides a powerful and simple email protection with proven management benefits
Sophos Email is integrated with Office 365 and Google Workspace. It offers anti-spam functionality, which is easy to manage and comes with documentation on how to integrate it with Office 365 and Google Workspace. It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam. It can also function temporarily as an email solution if my vendor from Office 365 or Google Workspace is out of service.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
What needs improvement with Sophos Email?
Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

Sophos Email Security
No data available
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Sophos Email vs. Trend Micro Email Security and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.