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Fortra's Clearswift Secure Email Gateway vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
36th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Sophos Email
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Office 365 Protection (2nd)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.0%, up from 0.7% compared to the previous year. The mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Fortra's Clearswift Secure Email Gateway1.0%
Other97.0%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"I find the comprehensive features of Sophos Email most valuable."
"It's easy to use and the configuration is straightforward."
"The solution protects users from phishing links and spam."
"The platform is scalable when installed on server-based systems."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"The solution's identity proxy feature is very good and reliable."
"I found the user interface friendly."
 

Cons

"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"It was sometimes hard to find the settings in the solution's interface."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."
"The tool has some performance issues and bugs, making it an area where improvements are required."
"Sophos Email needs to increase the number of promos."
 

Pricing and Cost Advice

Information not available
"I rate the price of Sophos Email a four out of five."
"We use exchange licenses, for which we get immediate support from Sophos."
"Sophos Email is neither cheap nor expensive."
"The tool's pricing is medium."
"Sophos Email is priced lower than its competitors."
"The pricing is fair."
"The solution is expensive."
"Licensing is paid on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Financial Services Firm
8%
Educational Organization
8%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

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Earn 20 points
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Sophos Email and other solutions. Updated: February 2026.
881,515 professionals have used our research since 2012.