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Fortra's Clearswift Secure Email Gateway vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Sophos Email
Ranking in Email Security
17th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.3%, up from 0.9% compared to the previous year. The mindshare of Sophos Email is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.6%
Fortra's Clearswift Secure Email Gateway1.3%
Other97.1%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go for it! I think it's an excellent product with great technical support."
"Ability to create your own content-filtering policies with relative ease."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"A stable solution."
"There are quite a number of features in this solution, including VIP protection, time of click protection, the Sandstorm feature, and smart banners that help us know whether the email has malicious content."
"The anti-spam functionality of Sophos Email is good."
"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"The solution protects users from phishing links and spam."
"The most significant aspect is the response filtering concerning attachments and links."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"The most valuable feature is its email security."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
 

Cons

"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"I am not satisfied with Clearswift because of the lack of customer support."
"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."
"The solution's sandboxing and spam control features could be improved."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"The solution has not found a way to block certain kinds of phishing emails."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"If they had better deployments for email security, I might rate them higher."
"Sophos Email can improve security. We would like more security for our customers."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
 

Pricing and Cost Advice

Information not available
"I rate the product's pricing a seven out of ten."
"Sophos Email is neither cheap nor expensive."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"I rate the price of Sophos Email a four out of five."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"The solution is expensive."
"Sophos Email is priced lower than its competitors."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Retailer
10%
Comms Service Provider
8%
Outsourcing Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Sophos Email and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.