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Fortra's Clearswift Secure Email Gateway vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.3%, up from 0.9% compared to the previous year. The mindshare of Proofpoint Email Protection is 5.9%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection5.9%
Fortra's Clearswift Secure Email Gateway1.3%
Other92.8%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A stable solution."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Go for it! I think it's an excellent product with great technical support."
"Ability to create your own content-filtering policies with relative ease."
"The pricing is great, it has a nice interface, the features are very good, the stability is very good, and the solution is scalable."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"When those bad emails are kept out of the gate, and the user can just focus on the email that matters most to them, I think that is how much Proofpoint Email Protection is impacting the entire organization."
"Proofpoint Email Protection ensures users have clean mailboxes and are not bothered by unwanted email."
"Proofpoint Email Protection has definitely impacted my organization positively."
"Our clients have definitely seen an ROI; their level of breach and reporting of malicious emails from their user base actually went down by over 50% by using this product."
"Proofpoint Email Protection has provided top shelf email protection services and has prevented breaches and loss of data."
 

Cons

"I am not satisfied with Clearswift because of the lack of customer support."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint is fairly expensive."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
"The solution should add post-sales training."
"Pricing for the platform could still be cheaper."
"The only downside with Proofpoint Email Protection is the cost."
 

Pricing and Cost Advice

Information not available
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Proofpoint is fairly expensive."
"The solution uses a licensing model that is reasonable compared to other products."
"In general, the pricing is competitive."
"We sell annual licenses for this solution."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Proofpoint Email Protection has comparable pricing."
"I rate the price of Proofpoint Email Protection a four out of five."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Retailer
10%
Comms Service Provider
8%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

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What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Proofpoint Email Protection and other solutions. Updated: September 2026.
917,743 professionals have used our research since 2012.