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Fortra's Clearswift Secure Email Gateway vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.3%, up from 0.9% compared to the previous year. The mindshare of Proofpoint Email Protection is 5.9%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection5.9%
Fortra's Clearswift Secure Email Gateway1.3%
Other92.8%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Go for it! I think it's an excellent product with great technical support."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"Proofpoint Email Protection has positively impacted my organization by definitely lowering the amount of phishing or scam-type emails that our users were receiving, helping them focus more on their work rather than dealing with these types of fraudulent emails."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"It is a very scalable solution."
"The archive feature is valuable."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence, and additionally, the reports are very important and helpful."
"Proofpoint Email Protection helped create a safe environment by blocking and preventing Active Directory harvesting attacks, imposter attacks, backscattering, spam, and malicious attacks."
"I have witnessed a positive impact of Proofpoint Email Protection on my organization, having worked for one of the world's largest organizations that uses Proofpoint consistently for email security."
"When I manage a SOC and Proofpoint Email Protection is integrated with it, it gives me a consolidated alert, so when phishing alerts come in it is slightly easier to manage, even my L1 incident response team from the SOC can easily understand the alerts, perform basic checks on VirusTotal, and create complete SOAR automation from that information."
 

Cons

"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"I am not satisfied with Clearswift because of the lack of customer support."
"While ingesting the logs into our SIEM tool, most organizations don't have the capability to buy the email gateway as it is quite an expensive one."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"I remember having multiple tickets and cases from customers where when a link was broken or incorrect, URL Defense would start to apply and completely block the URL."
"As an enterprise, we have high demands on the services, and if we have to wait for something like a week or weeks, it is not acceptable; we need solutions in one or two days sometimes because if there is spam going around, you cannot wait weeks."
"Everything with Proofpoint Email Protection has room for improvement in my opinion."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"The flexibility of the solution can be improved."
"The solution could lower its price."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"Proofpoint Email Protection has comparable pricing."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The solution uses a licensing model that is reasonable compared to other products."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Retailer
10%
Comms Service Provider
8%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

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Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Proofpoint Email Protection and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.