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Fortra's Clearswift Secure Email Gateway vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Advanced Threat Protection (ATP) (5th), Digital Risk Protection (5th), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.4%, up from 1.0% compared to the previous year. The mindshare of Proofpoint Email Protection is 5.9%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection5.9%
Fortra's Clearswift Secure Email Gateway1.4%
Other92.7%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Ability to create your own content-filtering policies with relative ease."
"Go for it! I think it's an excellent product with great technical support."
"A stable solution."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection has positively impacted my organization by reducing the number of cyber email attacks we are receiving compared to the past."
"The solution is a great product and the best existing option in 2022."
"Using Proofpoint Email Protection has improved my SOC analyst workloads significantly by reducing false positives and the number of incidents in the queue."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"It's a mature product. It does a good job in detection."
"At this point in time, there's nothing that needs to be changed or improved in the tool."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
 

Cons

"I am not satisfied with Clearswift because of the lack of customer support."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"The false positives are an issue."
"Proofpoint is a little bit expensive."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into two portals for some features."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
"As a manager with multiple customers using Proofpoint Email Protection, having the ability to manage the admin console more efficiently would be beneficial."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
 

Pricing and Cost Advice

Information not available
"The licensing is basically $8/user."
"Proofpoint Email Protection has comparable pricing."
"It is multiple times more expensive, which made it very much less attractive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"In general, the pricing is competitive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Retailer
11%
Financial Services Firm
11%
Comms Service Provider
8%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise23
Large Enterprise62
 

Questions from the Community

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What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Proofpoint Email Protection and other solutions. Updated: November 2026.
920,336 professionals have used our research since 2012.