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Fortra's Clearswift Secure Email Gateway vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
30th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.2%, up from 0.8% compared to the previous year. The mindshare of Proofpoint Email Protection is 6.3%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection6.3%
Fortra's Clearswift Secure Email Gateway1.2%
Other92.5%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"Go for it! I think it's an excellent product with great technical support."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Proofpoint Email Protection has positively impacted my organization by simplifying the analysis of emails since it provides segregated statements that highlight the important parameters we need to check, allowing us to efficiently conclude if the alerts are false positives or true positives."
"Proofpoint Email Protection has increased the efficiency of the organization, as before a single end user might be receiving fifteen, twenty, or thirty spam emails in a week, but with Proofpoint Email Protection, they have decreased by approximately eighty percent, so users are receiving many fewer spam emails and do not have to go through all the spam emails just to verify if they are legitimate or not."
"It was easy to set up."
"Proofpoint Email Protection provides visibility into people-based risk within my organization, and I am able to see which users have a higher risk rate."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"A one-stop shop for email protection"
"When I manage a SOC and Proofpoint Email Protection is integrated with it, it gives me a consolidated alert, so when phishing alerts come in it is slightly easier to manage, even my L1 incident response team from the SOC can easily understand the alerts, perform basic checks on VirusTotal, and create complete SOAR automation from that information."
"Proofpoint Email Protection has positively impacted our organization in a very fruitful way."
 

Cons

"Malware needs improvement."
"I am not satisfied with Clearswift because of the lack of customer support."
"FTP server and TRUST Manager functionality."
"To move to a more sophisticated email security solution was cost-prohibitive. When you compare it to others, it was too expensive."
"Proofpoint Email Protection could improve by reducing the price."
"The downside is I feel the vendor support is a little lacking and should be more responsive."
"I have noticed some lagging and issues with the Proofpoint Protection Server, which is not the cloud solution or the Admin Portal solution. It seems to lag quite a lot when we try to work with folders, quarantine folders, or configure anything in there."
"We'd like to have the ability to create more customized reports."
"The email DLP portion could be a bit easier."
"There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious."
"The areas of Proofpoint Email Protection that could be improved or enhanced involve the email rewrite functionality. It can be aggressive sometimes, rewriting a lot of very benign content."
 

Pricing and Cost Advice

Information not available
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"The solution is expensive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"It is multiple times more expensive, which made it very much less attractive."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The price is reasonable."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Pricing has recently been increased and the cost is a downside"
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Retailer
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

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Earn 20 points
What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Proofpoint Email Protection and other solutions. Updated: August 2026.
911,549 professionals have used our research since 2012.