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Fortra's Clearswift Secure Email Gateway vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Anti-Malware Tools (14th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.2%, up from 0.9% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 2.9%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)2.9%
Fortra's Clearswift Secure Email Gateway1.2%
Other95.9%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go for it! I think it's an excellent product with great technical support."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The initial setup was easy. The configuration process is very straightforward."
"The initial setup is just a standard process."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"It is an easy solution."
"Microsoft EOP's most valuable feature is a shared mailbox."
 

Cons

"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"I am not satisfied with Clearswift because of the lack of customer support."
"The tool's classification for bulk email is cumbersome."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"I am somewhat happy with technical support from Microsoft. Sometimes it takes a while to get through to the right person or team."
"The solution needs to improve its backup."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
 

Pricing and Cost Advice

Information not available
"It's a high price."
"The product's pricing is competitive for the US market."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The tool's pricing is excellent."
"The pricing of the solution is reasonable."
"The solution should reduce the cost."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
11%
Retailer
10%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.