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Microsoft Exchange Online Protection (EOP) Logo

Microsoft Exchange Online Protection (EOP) pros and cons

Vendor: Microsoft
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Exchange Online Protection offers excellent integration with Windows, providing a central view for alerts and incidents.
Its threat management feature includes valuable policies and alerts, as well as advanced protection with EOP, ATP, safe links, phishing, and anti-spam capabilities.
The security features are robust, ideal for corporate use, offering great protection against malware and other threats.
Users find the setup process straightforward and appreciate its scalability, allowing seamless migrations without disruptions.
Artificial intelligence and machine learning enhance detection and response times, ensuring efficient email filtering and anti-spam protection.

CONS

Implementation could be more streamlined with better orchestration features, particularly automation and remediation.
Security features and compliance need improvement, with more in-built intelligence for reviewing potential risks.
Training portals need development, and there should be a clear distinction between Defender for Office 365 and Exchange Online Protection.
Encryption features are lacking, and pricing could be reduced to increase competitiveness.
The system isn't stable during updates, and settings often require manual configurations despite automation tools being available.
 

Microsoft Exchange Online Protection (EOP) Pros review quotes

TP
Solutions Architect at One Click
Jun 3, 2021
It has a really nice web-based administration console.
Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at BTSERVISI
Mar 31, 2022
It's definitely scalable.
Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
May 3, 2022
What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.
Learn what your peers think about Microsoft Exchange Online Protection (EOP). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,927 professionals have used our research since 2012.
Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC
Jul 18, 2022
It is an easy solution.
SK
Cyber Security Consultant at HCL Technologies
Jul 18, 2022
We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.
Sandeep G. - PeerSpot reviewer
Senior Cyber Security Architecht at Cognizant
Oct 25, 2022
It's all running in the backend, so it doesn't affect the app functionality.
ArifHussain - PeerSpot reviewer
Senior Information Security Analyst at Rewterz
Nov 15, 2022
The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use.
reviewer2026317 - PeerSpot reviewer
0 at a tech vendor with 5,001-10,000 employees
Nov 22, 2022
The threat management feature includes policies and alerts that are valuable.
Azhar Syed - PeerSpot reviewer
Senior Software Engineer at Eighty 20 Solutions
Mar 9, 2023
The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam.
SS
Consultant
Mar 9, 2023
The pre-set policies and configuration analyzer are the most valuable features.
 

Microsoft Exchange Online Protection (EOP) Cons review quotes

TP
Solutions Architect at One Click
Jun 3, 2021
I think the implementation could be more streamlined.
Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at BTSERVISI
Mar 31, 2022
Microsoft has some training portals, but more could be developed.
Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
May 3, 2022
Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.
Learn what your peers think about Microsoft Exchange Online Protection (EOP). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,927 professionals have used our research since 2012.
Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC
Jul 18, 2022
The security features could be better.
SK
Cyber Security Consultant at HCL Technologies
Jul 18, 2022
We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.
Sandeep G. - PeerSpot reviewer
Senior Cyber Security Architecht at Cognizant
Oct 25, 2022
Some features, like encryption, are not available.
ArifHussain - PeerSpot reviewer
Senior Information Security Analyst at Rewterz
Nov 15, 2022
The price of Microsoft Exchange Online Protection could be reduced to make it more competitive.
reviewer2026317 - PeerSpot reviewer
0 at a tech vendor with 5,001-10,000 employees
Nov 22, 2022
Performance and speed should continue to be improved.
Azhar Syed - PeerSpot reviewer
Senior Software Engineer at Eighty 20 Solutions
Mar 9, 2023
Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful.
SS
Consultant
Mar 9, 2023
When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.