We compared Microsoft Defender for Endpoint and Microsoft Exchange Online Protection based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. While some users found MEOP support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Microsoft Exchange Online Protection has proven to be a solid investment.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The EDR feature is most valuable."
"It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. It doesn't use too many resources, so you don't have to install different things."
"The solution has good performance, I have not seen a problem."
"I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
"The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
"We can react to threats faster and stop them from spreading from one machine to another. It protects from suspicious email attachment downloads. It will lock down the SOC and the workstations."
"We are able to productively integrate with existing on-prem, hybrid, or cloud applications."
"Its real-time security is the most valuable."
"I like the product's ZAP feature."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The initial setup is just a standard process."
"The product protects against malware."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We can migrate seamlessly without any disruptions to our operations."
"There could be an increase in security for the solution."
"I had some cases a while back and told an agent my issue. When I called the next day, I had to explain everything again to a different person, so I found it annoying to repeat myself all over."
"If you have multi-cloud like Google and AWS, the native solutions are better for those particular cases."
"The solution should be updated by Microsoft with new features from time to time."
"The detection of viruses could be a little bit better."
"We need better support to learn about the product. Documentation is available, but we need some kind of training program so that we can get a better understanding of the product."
"The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."
"Some of the integrations that Defender should include involve the use of the web app."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The reporting needs a little bit of improvement."
"Performance and speed should continue to be improved."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"Microsoft has some training portals, but more could be developed."
"The security features could be better."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. Microsoft Defender for Endpoint is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and SentinelOne Singularity Complete, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security. See our Microsoft Defender for Endpoint vs. Microsoft Exchange Online Protection (EOP) report.
See our list of best Anti-Malware Tools vendors.
We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
