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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (7th)
VirusTotal
Ranking in Anti-Malware Tools
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (TIP) (3rd)
 

Mindshare comparison

As of December 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.1%, down from 1.6% compared to the previous year. The mindshare of VirusTotal is 3.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
VirusTotal3.7%
Microsoft Exchange Online Protection (EOP)1.1%
Other95.2%
Anti-Malware Tools
 

Featured Reviews

HP
Cloud Consultant at Ensono
Service provider benefits from effective email security management and seeks enhanced customer support
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecting to other parts of the Microsoft suite, but it depends on the license you have. There aren't significant concerns with Microsoft Exchange Online Protection (EOP), as it depends on what customers expect; if they expect more features, then it depends on what Microsoft 365 license they have. The important thing is to ensure they are using all the security features they get with their licensing. The basic one is Microsoft Exchange Online Protection (EOP). While it's nice to have more functionality, that's available through other licensing programs with Microsoft. While we'd prefer more features, as a basic tool, it's fine, but more advanced features come with the add-ons from other parts of the Microsoft 365 licensing. One feature that could improve Microsoft Exchange Online Protection (EOP) is automated malware detection, where it actually analyzes the file offline in a sandbox to determine if it's safe, potentially reducing false positives.
Chinmay Banerjee - PeerSpot reviewer
Advisor Adtech/Martech/API product/project Engineering at a financial services firm with 10,001+ employees
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is just a standard process."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Microsoft EOP's most valuable feature is a shared mailbox."
"I like the product's ZAP feature."
"The scalability is pretty good; it does what it is supposed to do."
"It offers great security against malware and other threats."
"It is quite simple for anyone if they just want to check some suspicious URLs."
"The most valuable feature is the worldwide malware information database."
"The initial setup is easy."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"VirusTotal provides 95% to 98% accurate information."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"The product is easy to use with coding, such as Python or Java, via its API."
"VirusTotal provides 95% to 98% accurate information."
 

Cons

"The reporting needs a little bit of improvement."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The licensing can be on the expensive side, especially in the cloud space."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"I would like to see improvements in the score consistency and accuracy."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"There should be room for improvement, particularly in the API side of things."
"I would like to see improvements in the score consistency and accuracy."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
 

Pricing and Cost Advice

"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"It is a low-price solution."
"Apart from the license fee for the solution, there are no additional costs."
"The solution is expensive but is backed by Microsoft's reputation."
"The solution should reduce the cost."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"It's a high price."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"The pricing is very economical."
"VirusTotal is an expensive solution."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.