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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (4th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.4%, down from 2.2% compared to the previous year. The mindshare of VirusTotal is 5.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers great security against malware and other threats."
"The security features provided by Microsoft are robust."
"Online Protection's most valuable feature is its admin interface."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"The email policy configuration options in Microsoft EOP are satisfactory."
"The initial setup was easy. The configuration process is very straightforward."
"The product is easy to use with coding, such as Python or Java, via its API."
"VirusTotal provides 95% to 98% accurate information."
"It allows us to see if there have been previous reports on certain indicators of compromise, providing insights from other security professionals."
"It is quite simple for anyone if they just want to check some suspicious URLs."
"The most valuable feature is the worldwide malware information database."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"The initial setup is easy."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
 

Cons

"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution needs to improve its backup."
"The product's end-of-life cycle could be extended."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The reporting needs a little bit of improvement."
"The tool's classification for bulk email is cumbersome."
"I would like to see improvements in the score consistency and accuracy."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"The platform could improve in the areas of endpoints and networks."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"I would like to see an improved user interface and some automation."
 

Pricing and Cost Advice

"The product is expensive."
"The tool's pricing is excellent."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price could be lower."
"It's a high price."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is very economical."
"VirusTotal is an expensive solution."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.