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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Exchange Online Protection boosts ROI, enhances email security, and reduces incidents, particularly effective in the US market.
No sentiment score available
 

Customer Service

Sentiment score
6.7
EOP support is effective but varies; responsiveness is appreciated, though complex issues often require premium support for resolution.
Sentiment score
6.1
VirusTotal's customer service is responsive but needs improvement in case handling time and email response, with adequate community support.
 

Scalability Issues

Sentiment score
8.0
Microsoft Exchange Online Protection is scalable, with easy expansion and migration, appreciated by small to large enterprises despite minor limitations.
Sentiment score
7.1
VirusTotal is scalable with integration capabilities, but has limitations like file size and batch-scanning in its free version.
 

Stability Issues

Sentiment score
8.2
Microsoft Exchange Online Protection is praised for stability, requiring proper maintenance and quick response to occasional outages.
Sentiment score
8.5
VirusTotal is praised for exceptional stability, reliability, and consistent performance, despite occasional minor unresponsiveness, according to users.
 

Room For Improvement

Microsoft Exchange Online Protection needs flexibility, enhanced features, better integration, and improved user experience to meet evolving security demands.
VirusTotal should enhance its interface, improve AI and API support, refine detection, and promote globally, especially in the Middle East.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites.
We need to guess which one is infected.
 

Setup Cost

Microsoft Exchange Online Protection offers various pricing tiers with scalability, seen as cost-effective and secure compared to some competitors.
VirusTotal's pricing is customizable with trials, negotiations encouraged, and costs vary by usage, considered economical but investment-worthy.
The pricing can be quite expensive, and it is dependent on usage.
 

Valuable Features

Microsoft Exchange Online Protection provides comprehensive security, seamless Office 365 integration, and user-friendly management for reliable email threat protection.
VirusTotal provides extensive malware analysis, threat intelligence, and integration with antivirus scanners to enhance security through detailed insights.
The security features provided by Microsoft are robust.
It is developed by Google, which means its search algorithm and efficiency are higher than other tools.
Compared to others, it provides comprehensive details, such as the first creation, first submission, and last analysis dates.
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Email Security (4th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of December 2024, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 2.2%, down from 2.5% compared to the previous year. The mindshare of VirusTotal is 6.9%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Learn More

Video not available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.