We performed a comparison between Barracuda Email Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Since we have started using the solution, there have been fewer compromises."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The product is easy to deploy and maintain."
"The most valuable features are security and ease of use."
"The archiving and search features are very good."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The solution is straightforward to set up."
"The product's most valuable feature is third-party integrations."
"Online Protection's most valuable feature is its admin interface."
"The product protects against malware."
"The scalability is pretty good; it does what it is supposed to do."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We need a separate license and we don't know how to get the license that is required."
"The UI needs to be more user-friendly."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There is room for improvement with the UI."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The solution's reporting mechanism is a little poor and could be improved."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The solution's graphical user interface (GUI) could be improved visually."
"The product must enable bulk user management."
"They could simplify the licensing and the pricing."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The licensing can be on the expensive side, especially in the cloud space."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The solution needs to improve its backup."
"I think the implementation could be more streamlined."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Barracuda Email Protection is ranked 15th in Email Security with 14 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Barracuda Email Protection is rated 8.8, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Abnormal Security, Fortinet FortiMail and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Darktrace. See our Barracuda Email Protection vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.