Try our new research platform with insights from 80,000+ expert users
Barracuda Email Protection Logo

Barracuda Email Protection pros and cons

4.3 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Barracuda Email Protection offers strong cybersecurity features, providing effective protection for Microsoft 365 against spam, junk email, malware, and impersonation attempts.
The ease of use and management is highly valued, significantly reducing the time required to manage on-prem devices, servers, and network appliances.
The backup and archiving capabilities allow for straightforward data retrieval and include unlimited storage options, making it easy to recover lost data.
The flexibility and customization of Barracuda Email Protection are appreciated, allowing it to meet various customer needs effectively.
The setup and deployment process is straightforward, with out-of-the-box configuration making it simple to start using.

CONS

There are suggestions for enhanced employee monitoring features to support work-from-home security.
Improvements are needed in Message Archiver performance due to occasional lag.
Integration with other products and platforms could be improved, including better third-party solution compatibility.
The support service would benefit from having European-based representatives to address time zone issues.
Streamlined licensing and pricing models are desired for easier management.
 

Barracuda Email Protection Pros review quotes

BL
Aug 30, 2021
We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information.
AshishSingh15 - PeerSpot reviewer
Nov 30, 2023
The most valuable aspect includes attempts to spoof or compromise domains from external sources.
Alex Clerici - PeerSpot reviewer
Apr 3, 2024
I'm quite satisfied with the graphical user interface for Barracuda products.
Learn what your peers think about Barracuda Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
DW
Mar 17, 2022
The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails.
RP
Nov 22, 2024
The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy.
LeeMiles - PeerSpot reviewer
Jan 10, 2025
The most helpful aspect for me is the out-of-the-box configuration, which is fairly good.
HS
Sep 16, 2022
The solution is straightforward to set up.
reviewer2507559 - PeerSpot reviewer
Jun 25, 2024
The solution's most valuable feature is impersonation detection.
reviewer1164006 - PeerSpot reviewer
Jul 1, 2022
When we got the service, it included the email archiver with unlimited storage.
BA
May 15, 2024
The archiving and search features are very good.
 

Barracuda Email Protection Cons review quotes

BL
Aug 30, 2021
Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver.
AshishSingh15 - PeerSpot reviewer
Nov 30, 2023
There is room for improvement, particularly in reaching out to technical support during deployment.
Alex Clerici - PeerSpot reviewer
Apr 3, 2024
The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff.
Learn what your peers think about Barracuda Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
DW
Mar 17, 2022
Barracuda Essentials can improve by continually adding more features.
RP
Nov 22, 2024
Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions.
LeeMiles - PeerSpot reviewer
Jan 10, 2025
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings.
HS
Sep 16, 2022
They could simplify the licensing and the pricing.
reviewer2507559 - PeerSpot reviewer
Jun 25, 2024
The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine.
reviewer1164006 - PeerSpot reviewer
Jul 1, 2022
I would like to see better integration with other products.
BA
May 15, 2024
The product must enable bulk user management.