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Proofpoint Email Protection pros and cons

Vendor: Proofpoint
4.2 out of 5
Badge Ranked 1
1,589 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Proofpoint Email Protection offers excellent anti-spam features and effectively blocks phishing attacks, malicious attachments, and spam.
It provides a comprehensive email security solution with features like email archiving, URL scanning, and threat response auto-pull.
Its scalability and cloud-based performance ensure stability and ease of implementation.
The TAP Dashboard and sandbox environment enhance threat detection and allow for detailed forensic analysis.
Proofpoint Email Protection significantly reduces risk by offering advanced email security features beyond other brands, ensuring email protection as a priority.

CONS

Proofpoint Email Protection should improve integration with complex environments for better handling of nested instances.
Additional features like PLP and email encryption are needed to enhance Proofpoint Email Protection.
The pricing for Proofpoint Email Protection is prohibitive and could be made more affordable.
Proofpoint Email Protection lacks local support, making it difficult for customers to receive timely assistance.
Phishing detection in Proofpoint Email Protection requires improvement to better compete with other vendors.
 

Proofpoint Email Protection Pros review quotes

reviewer1515735 - PeerSpot reviewer
Mar 19, 2021
The solution offers very good flexibility. You can blacklist or whitelist with ease.
RM
Nov 28, 2022
The Phish Alarm button allows users to submit questionable emails for review and complete analysis.
reviewer1501215 - PeerSpot reviewer
Mar 2, 2021
Proofpoint is the main tool for blocking spam because it denies the connection altogether.
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Stephen Whitehouse - PeerSpot reviewer
Feb 22, 2024
It is a very scalable solution.
reviewer1319712 - PeerSpot reviewer
Jan 7, 2023
The solution has very strong detection for most of the phishing and malicious emails received from the outside.
Sathish Mani - PeerSpot reviewer
Sep 6, 2022
It's a mature product. It does a good job in detection.
CK
Dec 14, 2022
Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution.
reviewer1309926 - PeerSpot reviewer
Feb 15, 2021
I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution.
reviewer1624176 - PeerSpot reviewer
Jul 21, 2022
Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks.
Santhosh Kandadi - PeerSpot reviewer
Aug 30, 2023
The solution's technical support is good. I rate the technical support a ten out of ten.
 

Proofpoint Email Protection Cons review quotes

reviewer1515735 - PeerSpot reviewer
Mar 19, 2021
The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access.
RM
Nov 28, 2022
The solution's server console and cluster dashboard have been the same for four years so need to be upgraded.
reviewer1501215 - PeerSpot reviewer
Mar 2, 2021
It's scalable, but the devil's in the details — you have to know your email volumes.
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Stephen Whitehouse - PeerSpot reviewer
Feb 22, 2024
The high cost of the product is an area of concern where improvements are required.
reviewer1319712 - PeerSpot reviewer
Jan 7, 2023
The solution should add post-sales training.
Sathish Mani - PeerSpot reviewer
Sep 6, 2022
The false positives are an issue.
CK
Dec 14, 2022
The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out.
reviewer1309926 - PeerSpot reviewer
Feb 15, 2021
The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more.
reviewer1624176 - PeerSpot reviewer
Jul 21, 2022
I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security.
Santhosh Kandadi - PeerSpot reviewer
Aug 30, 2023
The stability and UI are the two areas of the solution with certain shortcomings that need improvement.