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Darktrace vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.6
Darktrace's customer support is praised for responsiveness and competence, resolving issues swiftly and effectively across diverse needs.
Sentiment score
7.3
Proofpoint Email Protection support is praised for responsiveness and efficiency, despite occasional delays, especially valued in Saudi Arabia and UAE.
Customer service and support have been fantastic.
The technical support from Darktrace is of high quality.
 

Room For Improvement

Sentiment score
4.5
Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Sentiment score
5.2
Darktrace needs better SIEM integration, user-friendly interface, reduced false positives, clearer documentation, and enhanced third-party platform connectivity.
Sentiment score
4.1
Proofpoint Email Protection needs better integration, search, cost management, intuitive interface, support, reporting, and improved phishing and training features.
I would reduce the cost.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
7.6
Users highly rate Darktrace's scalability, adaptable to large enterprises and extensive networks, though expansion may incur extra costs.
Sentiment score
7.6
Proofpoint Email Protection is scalable, adaptable, and suitable for businesses of all sizes, despite considerations of pricing.
Darktrace has high scalability, and I would rate it a nine out of ten.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Setup Cost

Sentiment score
5.4
Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Sentiment score
5.5
Darktrace offers valuable cybersecurity features, but its high cost and licensing can be challenging for smaller companies.
Sentiment score
5.5
Proofpoint Email Protection is costly but valued for comprehensive features, costing $80,000-$92,000 annually for 1,000 users.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.5
Darktrace is praised for high stability, minimal downtime, and effective security, with most users rating satisfaction very high.
Sentiment score
8.1
Proofpoint Email Protection is praised for its reliability and stability, despite minor UI issues and infrequent external instability.
 

Valuable Features

Sentiment score
8.2
Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Sentiment score
8.2
Darktrace excels in AI-driven threat detection, offering fast, autonomous responses, comprehensive visibility, and intuitive, data-rich user interface.
Sentiment score
8.3
Proofpoint Email Protection offers comprehensive email security with phishing protection, user-friendly management, and seamless Office 365 integration.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Darktrace
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Pranay Gurrapu - PeerSpot reviewer
Beginner -friendly tool and simplifies the process of adding new domains
I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
Proofpoint is considered a very expensive solution compared to others like FortiMail, being double in cost. Customers...
What needs improvement with Proofpoint Email Protection?
Phishing detection & Response capabilities could improve further to match some of the capabilities offered by com...
 

Also Known As

MS Defender for Office 365
No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Darktrace vs. Proofpoint Email Protection and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.