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Darktrace vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
Sentiment score
7.3
Darktrace's threat prevention boosts security, saves costs, and offers significant value, especially for online businesses, despite quantification challenges.
Sentiment score
6.9
Proofpoint Email Protection effectively reduces email-related breaches and blocks phishing, offering strong performance despite higher costs.
It has also decreased our time to detection and response by about 15 to 20 percent.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.6
Darktrace support is praised for its responsive and efficient service, though a few cite improvement areas for complex issues.
Sentiment score
7.3
Proofpoint Email Protection support is praised for responsiveness and efficiency, despite occasional delays, especially valued in Saudi Arabia and UAE.
Customer service and support have been fantastic.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The technical support from Darktrace is of high quality.
The response time and quality are satisfactory.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
7.6
Darktrace is praised for its scalability, efficiently managing large networks with flexible deployment despite cost concerns, excelling in diverse environments.
Sentiment score
7.6
Proofpoint Email Protection is scalable, adaptable, and suitable for businesses of all sizes, despite considerations of pricing.
Since it's cloud-based, it expands easily.
Darktrace has high scalability, and I would rate it a nine out of ten.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.5
Darktrace is highly stable, with users rating it 8-10, citing reliability despite rare minor issues like human error.
Sentiment score
8.1
Proofpoint Email Protection is praised for its reliability and stability, despite minor UI issues and infrequent external instability.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Darktrace needs better integration, a simpler interface, automation enhancements, flexible pricing, improved documentation, and expanded notifications.
Proofpoint Email Protection needs better integration, search, cost management, intuitive interface, support, reporting, and improved phishing and training features.
I would reduce the cost.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Darktrace is costly for small businesses but offers flexible plans and pricing varies with devices and modules chosen.
Proofpoint Email Protection is costly but valued for comprehensive features, costing $80,000-$92,000 annually for 1,000 users.
The product is considered expensive compared to others.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Darktrace excels in AI threat detection, real-time monitoring, and autonomous response, offering seamless integration and an intuitive interface.
Proofpoint Email Protection offers comprehensive email security with phishing protection, user-friendly management, and seamless Office 365 integration.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The features that are most valuable to me include detection, response with analytics, and network detection.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (3rd), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Educational Organization
31%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
Proofpoint is considered a very expensive solution compared to others like FortiMail, being double in cost. Customers...
What needs improvement with Proofpoint Email Protection?
Phishing detection & Response capabilities could improve further to match some of the capabilities offered by com...
 

Also Known As

MS Defender for Office 365
No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Darktrace vs. Proofpoint Email Protection and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.