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Mimecast Email Security vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Mimecast Email Security enhances protection by blocking threats and minimizing risks, offering valuable investment despite quantification challenges.
Sentiment score
7.0
Proofpoint Email Protection effectively reduced phishing threats, provided financial benefits, and received positive feedback for its cost savings.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
 

Customer Service

Sentiment score
5.5
Users appreciate Mimecast's support team for responsiveness, but experiences vary based on support plans and contact methods.
Sentiment score
7.3
Proofpoint Email Protection's customer service is responsive and professional, though global availability and portal access could be improved.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
 

Scalability Issues

Sentiment score
7.9
Mimecast Email Security is highly scalable, accommodating organizations of all sizes, though a few users report minor issues.
Sentiment score
7.6
Proofpoint Email Protection is praised for its scalability and adaptability, effectively supporting large enterprises with its cloud-based architecture.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Stability Issues

Sentiment score
7.5
Mimecast Email Security is praised for stability and integration, with few outages and rare login or email delay issues.
Sentiment score
8.1
Proofpoint Email Protection is praised for its reliability, with minimal disruptions and occasional concerns related to its recent sale.
 

Room For Improvement

Users criticize Mimecast Email Security for high costs, complex setup, poor detection, and inadequate support and interface features.
Proofpoint Email Protection needs enhanced integration, improved functionality and support, better UI, lower pricing, and additional security features.
A lot of emails were missed despite being known samples.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
 

Setup Cost

Mimecast is considered costly, with per-user licensing, extra fees, and mixed views on cost-effectiveness compared to alternatives.
Proofpoint Email Protection is costly but valued for its robust security features, with clear pricing at $8 per user.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
 

Valuable Features

Mimecast Email Security excels with sandboxing, phishing countermeasures, Microsoft 365 integration, ease of use, and strong threat prevention features.
Proofpoint Email Protection excels in anti-phishing, spam blocking, integration with Office 365, and advanced threat detection using AI.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
 

Categories and Ranking

Mimecast Email Security
Ranking in Office 365 Protection
5th
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Office 365 Protection
2nd
Ranking in Secure Email Gateway (SEG)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (2nd), Security Awareness Training (2nd), Digital Risk Protection (3rd)
 

Mindshare comparison

As of March 2025, in the Secure Email Gateway (SEG) category, the mindshare of Mimecast Email Security is 17.2%, up from 15.8% compared to the previous year. The mindshare of Proofpoint Email Protection is 20.7%, down from 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
841,004 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Construction Company
6%
Educational Organization
31%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admi...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
Proofpoint is considered a very expensive solution compared to others like FortiMail, being double in cost. Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription ...
What needs improvement with Proofpoint Email Protection?
Phishing detection & Response capabilities could improve further to match some of the capabilities offered by competitors. Proofpoint could expand its PDR capabilities to improve its efficiency...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Mimecast Email Security vs. Proofpoint Email Protection and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.