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Darktrace vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (5th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
29
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Darktrace is designed for Extended Detection and Response (XDR) and holds a mindshare of 9.9%, down 10.7% compared to last year.
Mimecast Email Security, on the other hand, focuses on Secure Email Gateway (SEG), holds 17.6% mindshare, up 14.7% since last year.
Extended Detection and Response (XDR)
Secure Email Gateway (SEG)
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Artificial intelligence and machine learning functionalities are valuable."
"Implementing this solution has given us confidence that we are secure."
"It is a stable solution."
"The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The autonomous response is also highly designed in Darktrace."
"The models, triggers, and alerts are customizable."
"t was pretty as far as the granularity of what you were getting out of it."
"The product is good. To date, we have not faced any challenges."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"It does a good job for us, and its admin console is easy to use."
"The setup was easy."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"I recommend Mimecast based on customer requirements and budget."
"The solution offers good technical support."
"The product's most valuable features are impersonation protection and phishing countermeasures."
 

Cons

"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"I think there is some MSSP missing."
"The module can improve so that every time it's more intelligent."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The pricing needs improvement."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"The interface is too mathematical and it should be simplified."
"Darktrace could improve by being more user-friendly."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"The product's interface could be improved to be more user-friendly."
"The detection rates are an area for improvement."
"The attachment scanning feature doesn't work properly."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"They should improve the cookies management feature."
"I'd like to have better support from the product in the future."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
 

Pricing and Cost Advice

"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is expensive. It costs over $100,000 a year."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"It is pretty expensive, but it is worth it. Its licensing is yearly."
"Darktrace is quite an expensive solution."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The customers can select the license packages as per their requirements."
"The solution is expensive."
"It's an expensive solution."
"It is a bit expensive."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"We pay monthly fees to our provider."
"For what it is, the product is overpriced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admi...
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Darktrace vs. Mimecast Email Security and other solutions. Updated: January 2024.
838,713 professionals have used our research since 2012.