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IRONSCALES vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
 

Customer Service

Sentiment score
8.8
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
 

Scalability Issues

Sentiment score
8.2
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
8.9
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
17th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Advanced Threat Protection (ATP) (20th), Secure Email Gateway (SEG) (8th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of IRONSCALES is 1.9%, down from 2.4% compared to the previous year. The mindshare of Trend Micro Email Security is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Orion Trist - PeerSpot reviewer
Saved us a big deal by catching malicious links and attachments sent directly to our staff and has also been helpful for educating our staff
It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members. It has definitely protected us on more than one occasion. Their integrated approach of combining email security and employee awareness training is excellent because the training is a reminder for staff to continually be on their feet and look out for the ever-changing landscape. It also lets us know who has been trained, who hasn't been trained, and what they're like. It integrates a risk ratio for all our employees. Its artificial intelligence and machine learning capabilities are very important because I don't want to have to manage 24/7. Having the AI to do a lot of the work for me is invaluable. Its automated detection and response capabilities are excellent. It does a wonderful job. They provide all the stats on what it has done. It gives you information about how much time is saved and all that kind of good information. Its automated detection and response capabilities have massively decreased the time we spend manually reviewing email events. Since May, it has taken care of 170 hours. So, it has saved 88 hours per analyst. It is very good in terms of the customization of the automated detection and response capabilities. It is granular, and you can adjust it however you want. If it is too high, you can turn it down. If it is too low, you can turn it up.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
6%
Construction Company
5%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about IRONSCALES vs. Trend Micro Email Security and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.