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Barracuda Email Security Gateway vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd)
IRONSCALES
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Email Security (19th), Advanced Threat Protection (ATP) (18th)
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Orion Trist - PeerSpot reviewer
Saved us a big deal by catching malicious links and attachments sent directly to our staff and has also been helpful for educating our staff
It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members. It has definitely protected us on more than one occasion. Their integrated approach of combining email security and employee awareness training is excellent because the training is a reminder for staff to continually be on their feet and look out for the ever-changing landscape. It also lets us know who has been trained, who hasn't been trained, and what they're like. It integrates a risk ratio for all our employees. Its artificial intelligence and machine learning capabilities are very important because I don't want to have to manage 24/7. Having the AI to do a lot of the work for me is invaluable. Its automated detection and response capabilities are excellent. It does a wonderful job. They provide all the stats on what it has done. It gives you information about how much time is saved and all that kind of good information. Its automated detection and response capabilities have massively decreased the time we spend manually reviewing email events. Since May, it has taken care of 170 hours. So, it has saved 88 hours per analyst. It is very good in terms of the customization of the automated detection and response capabilities. It is granular, and you can adjust it however you want. If it is too high, you can turn it down. If it is too low, you can turn it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use. The configuration and web interface are user-friendly."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"The most valuable features of the solution are that it is easy to set it up, install, and manage the product."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"It is a totally stable solution."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
 

Cons

"I am not aware of the licensing costs."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The reports are standard, and it would be nice to be able to customize them."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The only thing that I could say is that some of the reporting features could be better."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"The integration with Google Suite needs to be better. it's something they can work on."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
 

Pricing and Cost Advice

"e solution's pricing is exceedingly high, and it continues to increase."
"The licensing cost is competitive, it's not too high and not too low."
"There is an annual license required for this solution."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"We find the solution's pricing okay."
"It is an expensive solution and I would rate it 5 out of 10."
"The price of this solution is very high, but it's working fine."
"Compared to other products, this solution is quite affordable."
"They are pretty much the same as all the other competitors in the market."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"IRONSCALES is an expensive solution."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"The tool is not very cheap, but it is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Barracuda Email Security Gateway vs. IRONSCALES and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.