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Barracuda Email Security Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Barracuda Email Security Gateway reduces threats, saves costs, and offers a 30-50% ROI for companies with multiple domains.
Sentiment score
8.0
Trellix boosts ROI by reducing security incidents and workload, but training costs pose challenges for smaller firms.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.4
Barracuda Email Security Gateway support is efficient and praised for responsiveness, though time zone differences can pose challenges.
Sentiment score
6.8
Trellix Collaboration Security customer service varies, with superior email security support; Indian support lags, premium offers added benefits.
From the vendor, I would give the technical support an eight out of ten.
Head of cloud service. at a comms service provider with 51-200 employees
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
Very knowledgeable engineers on the product who have addressed any questions or issues.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable and flexible, popular among various users, with cloud options enhancing capabilities.
Sentiment score
8.0
Trellix Collaboration Security is scalable, integrates well, and adapts to cloud or on-premises, despite user addition challenges.
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Endpoint Security Analyst at BNP Paribas
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is stable and reliable, with excellent support, crucial configuration, and high user satisfaction ratings.
Sentiment score
8.2
Trellix Collaboration Security is praised for stability and reliability, with minimal downtime and high user ratings despite integration challenges.
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Barracuda Email Security Gateway needs improvements in backup, DoS handling, integration, spam filtering, UI, scalability, and threat intelligence.
Trellix Collaboration Security needs improvements in zero-day protection, usability, integration, cost, and email digital defenses.
When we add mails to email secure Sender Policy Authentication with extended options, all mails must pass this Mail Security Gateway.
Graduate Student at ain shams
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
Head of cloud service. at a comms service provider with 51-200 employees
If it's considered a phishing email, it should be blocked for all users, not just some.
IT Administrator at a energy/utilities company with 201-500 employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

Barracuda Email Security Gateway offers competitive, cost-effective pricing, adaptable to business size, often cheaper than alternatives like Cisco IronPort.
Trellix Collaboration Security's pricing is seen as costly for small businesses but valuable compared to international alternatives.
Compared with others, Barracuda Email Security Gateway is cheaper.
Head of cloud service. at a comms service provider with 51-200 employees
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Barracuda Email Security Gateway offers robust spam and threat protection with user-friendly interface and seamless integration, enhancing email security.
Trellix Collaboration Security provides advanced threat intelligence and protection with easy integration, focusing on ransomware, phishing, and APT defenses.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Graduate Student at ain shams
The most valuable feature of Barracuda Email Security Gateway that I have found is advanced threat protection.
Head of cloud service. at a comms service provider with 51-200 employees
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd)
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Email Security (11th), Instant Communications Security and Compliance (2nd), AI Security (14th)
 

Mindshare comparison

As of July 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 9.6%, up from 6.1% compared to the previous year. The mindshare of Trellix Collaboration Security is 5.0%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.6%
Trellix Collaboration Security5.0%
Other85.4%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
7%
Construction Company
7%
Construction Company
14%
Manufacturing Company
14%
Healthcare Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What needs improvement with FireEye Email Security?
I believe no improvements are needed for Trellix Collaboration Security as we are already using more tools from Trellix. I don't think any improvements are necessary or there are features missing i...
What is your primary use case for FireEye Email Security?
My main use case for Trellix Collaboration Security is to protect our platforms like Slack, Microsoft Teams, Google Workspace, Drive, OneDrive, and Google Drive. With the help of Trellix Collaborat...
What advice do you have for others considering FireEye Email Security?
My advice for others looking into using Trellix Collaboration Security is to prevent insider threat vectors because a colleague may unknowingly share infected files. You need to be vigilant and ens...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
FireEye Email Security
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Barracuda Email Security Gateway vs. Trellix Collaboration Security and other solutions. Updated: June 2026.
906,418 professionals have used our research since 2012.