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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Email Security (19th)
 

Mindshare comparison

As of April 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 5.0%, up from 4.9% compared to the previous year. The mindshare of Trellix Collaboration Security is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Amey Darekar - PeerSpot reviewer
Has an easy implementation phase to deal with for users
I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment. Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company. Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization. I recommend the product to those who plan to use it. The product is stable and reliable, considering the results my company gets out of it. When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry. I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it. In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-malware and spam features are valuable."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The solution is excellent at blocking spam."
"Messaging Gateway is stable."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"It is a solid and stable product."
"We can control this solution from the cloud and are able to access it from wherever we are."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The initial setup is simple."
"Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
"The product protects my email."
"FireEye Email Security is easy to use."
 

Cons

"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It could be more scalable."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The product must improve the user dashboards."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The spam detection feature could be better."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution needs better support."
"The solution must provide features to scan QR codes for threats."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"I would rate them as a 1.5. The new hub created in India is not good."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"The licensing is on a yearly basis."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
20%
Government
9%
Manufacturing Company
5%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
What is your primary use case for FireEye Email Security?
I have worked on Email Security ( /categories/email-security ) both on-premises and in the cloud, Web Security, and also on MDR, which is called HX endpoint security for Trellix Collaboration Secur...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: March 2025.
848,716 professionals have used our research since 2012.