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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
Email Security (18th)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Aug 25, 2023
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Amey Darekar - PeerSpot reviewer
Apr 29, 2024
Has an easy implementation phase to deal with for users
I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment. Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company. Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization. I recommend the product to those who plan to use it. The product is stable and reliable, considering the results my company gets out of it. When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry. I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it. In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec’s spyware and malware signature database is very good compared to other products."
"It is a solid and stable product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is excellent at blocking spam."
"It has very good capabilities for managing malware."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"FireEye is good for malware depicting and security."
"FireEye Email Security is easy to use."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"The product protects my email."
"The initial setup is simple."
 

Cons

"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The false positive submissions must be improved."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"Messaging Gateway's advanced malware detection could be improved."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"It could be more scalable."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution needs better support."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution must provide features to scan QR codes for threats."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like to see this solution become more flexible."
"In general, our company should make the tool more robust to protect our systems."
"The custom tailoring is limited."
"If they want to be the primary or best solution, they need to have better email management features."
 

Pricing and Cost Advice

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"For 150 users, we pay INR 1,60,000."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"The licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
17%
Government
10%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
Technology is an area that is evolving every day. As changes are introduced on a day-to-day basis, I feel that my company should evaluate the products we use. In general, our company should make th...
What is your primary use case for FireEye Email Security?
Ideally, I don't manage the installation, but I do manage the security part. I am responsible for defining security-based best practices and implementing them in our company's environment. I know a...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Learn More

Video not available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.