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Symantec Messaging Gateway pros and cons

Vendor: Broadcom
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Messaging Gateway excels at blocking spam and includes advanced content filtering, malware, and antivirus defenses.
It offers easy installation and maintenance which can be handled by a single administrator.
Symantec Messaging Gateway is noted for its stability and scalability.
The platform facilitates simple configuration, deployment, and management processes.
It is highly customizable, allowing the creation of specific domain rules and spam or malware policies.

CONS

Symantec Messaging Gateway needs better integration with Symantec Endpoint Protection.
Detection can be improved due to false negatives and false positives, and they have routing problems linked to DNS issues.
Symantec Messaging Gateway lacks advanced threat handling when compared with other threat protection solutions.
Local partner support is insufficient and not technically proficient, even though vendor support is good.
False positive submissions and memory usage must be improved.
 

Symantec Messaging Gateway Pros review quotes

SurajNair - PeerSpot reviewer
Information Technology/ Cyber Security and Data Privacy Consultant at Protiviti
Jan 29, 2020
The feature that I like the best is the fingerprinting concept.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
Aug 6, 2020
The cloud-based interface is very user-friendly.
RS
Senior System Administrator at Pulsar Knowledge Centre Pvt. Ltd.
Aug 11, 2020
The solution is excellent at blocking spam.
Learn what your peers think about Symantec Messaging Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,255 professionals have used our research since 2012.
AW
Sr. IT Manager at a pharma/biotech company with 201-500 employees
Oct 9, 2020
The setup is pretty simple.
FD
Technical Consultant & Programme Manager at a tech services company with 51-200 employees
Dec 11, 2020
It is a solid and stable product.
it_user1541949 - PeerSpot reviewer
IT Analyst at a healthcare company with 10,001+ employees
Apr 14, 2021
I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
May 13, 2021
Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.
reviewer1669458 - PeerSpot reviewer
IT Consultant at a energy/utilities company with 10,001+ employees
Dec 8, 2021
The solution is stable and the performance is good.
Ali Geyik - PeerSpot reviewer
System Solutions & Enterprise Mobility Management(EMM&MDM) Engineer at Agilis Teoknoloji Çözümleri
Jul 7, 2022
The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.
Fernando Calugullín - PeerSpot reviewer
IT Senior Consultant at SATELITE.COM
Jul 18, 2022
Messaging Gateway is stable.
 

Symantec Messaging Gateway Cons review quotes

SurajNair - PeerSpot reviewer
Information Technology/ Cyber Security and Data Privacy Consultant at Protiviti
Jan 29, 2020
It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
Aug 6, 2020
This product would benefit from better integration with Symantec Endpoint Protection.
RS
Senior System Administrator at Pulsar Knowledge Centre Pvt. Ltd.
Aug 11, 2020
They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy.
Learn what your peers think about Symantec Messaging Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,255 professionals have used our research since 2012.
AW
Sr. IT Manager at a pharma/biotech company with 201-500 employees
Oct 9, 2020
In a later release, it would be nice if the messaging gateway supported the cluster feature.
FD
Technical Consultant & Programme Manager at a tech services company with 51-200 employees
Dec 11, 2020
Sometimes the solution picks up false positive for viruses during scans.
it_user1541949 - PeerSpot reviewer
IT Analyst at a healthcare company with 10,001+ employees
Apr 14, 2021
What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
May 13, 2021
It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.
reviewer1669458 - PeerSpot reviewer
IT Consultant at a energy/utilities company with 10,001+ employees
Dec 8, 2021
The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.
Ali Geyik - PeerSpot reviewer
System Solutions & Enterprise Mobility Management(EMM&MDM) Engineer at Agilis Teoknoloji Çözümleri
Jul 7, 2022
Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.
Fernando Calugullín - PeerSpot reviewer
IT Senior Consultant at SATELITE.COM
Jul 18, 2022
Messaging Gateway's advanced malware detection could be improved.