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Fortinet FortiMail Cloud vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Cloud Email (7th)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Phakedi Mphela - PeerSpot reviewer
A great tool to detect threats that needs to introduce AI features in the future
Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me. Compared with Fortinet FortiMail Cloud, the top products in the market are its counterparts like Barracuda, TitanHQ, or Libraesva ESG. Fortinet FortiMail Cloud needs to catch up with its competitors in the market, especially in terms of features related to AI. Everything in Fortinet FortiMail is more analog and manual work instead of being automated.
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The most valuable feature is the advanced threat protection."
"The encryption features are most valuable to us."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The deployment is simple."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It has very good capabilities for managing malware."
"The solution is stable and the performance is good."
"The solution is excellent at blocking spam."
"The solution is "set and forget". You pay for it and everything is done for you."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
 

Cons

"Networking should be simplified."
"They could look at strengthening anti-spam with the newly observed domains."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"Its GUI needs improvement."
"The dashboard could use improvement."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"The product must improve the user dashboards."
"They really need to create a good package that competes with Microsoft."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The false positive submissions must be improved."
"The solution takes up a lot of memory."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"It could be more scalable."
 

Pricing and Cost Advice

"I see how manageable and flexible the licenses are."
"You only have to purchase one license for multiple participants."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The product's price is reasonable."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price of this solution could be more competitive."
"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
7%
Hospitality Company
6%
Manufacturing Company
6%
Computer Software Company
21%
Financial Services Firm
18%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost structure can vary for small and medium-sized enterprises as opposed to larger o...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be ...
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

No data available
Symantec.cloud, Symantec Email Security.cloud
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Symantec Messaging Gateway and other solutions. Updated: October 2024.
816,660 professionals have used our research since 2012.