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Mimecast Email Security vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
29
Ranking in other categories
Office 365 Protection (5th)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage."
"We like the content filtering and secure messaging features."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"It offers an easy initial setup."
"The solution's performance is good."
"The biggest advantage of Mimecast Email Security is its spam filtering. Its filtering feature is interesting."
"Email security is the most valuable feature of the solution."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"Messaging Gateway is stable."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The cloud-based interface is very user-friendly."
"It has very good capabilities for managing malware."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
 

Cons

"External security features need improvement."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The price could be better, it should be reduced."
"The installation is not so straightforward."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The solution is very expensive."
"The solution is complex and not easy to use."
"The platform's cost-effectiveness could be improved."
"The product must improve the user dashboards."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"It could be more scalable."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The false positive submissions must be improved."
"Messaging Gateway's advanced malware detection could be improved."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
 

Pricing and Cost Advice

"The customers can select the license packages as per their requirements."
"It is a bit expensive."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"We pay monthly fees to our provider."
"The product price is moderate. I rate the pricing a five out of ten."
"The licensing costs are per-user for the product that you get with them."
"It's an expensive solution."
"The product has good pricing in terms of return on investment."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
7%
Manufacturing Company
7%
Retailer
6%
Computer Software Company
21%
Financial Services Firm
19%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admi...
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
Symantec.cloud, Symantec Email Security.cloud
 

Learn More

 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Mimecast Email Security vs. Symantec Messaging Gateway and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.