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Mimecast Email Security vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Number of Reviews
28
Ranking in other categories
Office 365 Protection (5th)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
May 26, 2023
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
Girish Vijay - PeerSpot reviewer
Aug 25, 2023
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Email security is the most valuable feature of the solution."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"It does a good job for us, and its admin console is easy to use."
"It's good, it keeps the spam out."
"Mimecast certainly helped my customers reduce phishing emails."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"The initial setup is very straightforward."
"The integration is straightforward."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The feature that I like the best is the fingerprinting concept."
"It has very good capabilities for managing malware."
"The solution is stable and the performance is good."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"It is a solid and stable product."
 

Cons

"The detection rates are an area for improvement."
"The product's interface could be improved to be more user-friendly."
"The platform's cost-effectiveness could be improved."
"The tool can be challenging because it relies on rule-based configurations, especially for addressing impersonation threats. This approach requires setting up numerous rules to ensure filtering. It should work based on behavior-based analytics."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"The filtering needs more flexibility."
"The feature that should be included is to remove the block on the encrypted files."
"External security features need improvement."
"Messaging Gateway's advanced malware detection could be improved."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"There are additional costs beyond the standard licensing fee."
"It's an expensive solution."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The product has good pricing in terms of return on investment."
"The product price is moderate. I rate the pricing a five out of ten."
"The solution is expensive."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
7%
Financial Services Firm
7%
Retailer
6%
Computer Software Company
22%
Financial Services Firm
17%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The product's interface could be improved to be more user-friendly.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
Symantec.cloud, Symantec Email Security.cloud
 

Learn More

 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Mimecast Email Security vs. Symantec Messaging Gateway and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.