

Mimecast Advanced Email Security and Barracuda Email Protection compete in the realm of email security solutions. Mimecast appears to have the upper hand due to its robust security features and extensive customization options, while Barracuda is preferred for ease of use and cost-effectiveness.
Features: Mimecast offers advanced sandboxing, secure messaging, and content filtering, providing seamless integration with Microsoft 365 and strong threat protection tools. Barracuda is notable for its ease of use, identity protection, and intuitive AI-enhanced spam and malware blocking capabilities.
Room for Improvement: Mimecast faces criticism for its complex installation process, additional feature costs, and cumbersome support. Filtering flexibility and frequent false positives also require attention. Barracuda could improve its reporting, extend integration with third-party platforms, and offer more adaptable policy customization. Additionally, a more transparent pricing model is desired by users.
Ease of Deployment and Customer Service: Mimecast supports Public, Private, and Hybrid Cloud deployments but receives mixed reviews on technical support due to varying responsiveness. Barracuda provides Public Cloud and on-premises options but lacks comprehensive support documentation, although it generally receives positive customer service feedback.
Pricing and ROI: Mimecast is regarded as costly, with significant fees for support and data extraction impacting ROI perceptions, despite enhanced security features. Barracuda's moderately priced subscriptions appeal to users, particularly for their cost-effectiveness, though clearer licensing and flexible pricing models are desired. Both solutions demonstrate ROI through improved security and reliability.
The IT department has saved time and cost, as they do not have to run up and down fighting with malicious spam or malicious attacks.
We see a return on investment from using Barracuda Email Protection because we are stopping attacks and running our business smoothly.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
This is particularly problematic for a financial institution and banking customer.
They went through the process and recommended a change in their platform to address the issue.
They are quick to find a solution, and they are available twenty-four seven, so overall, it is a great customer support team.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
Barracuda does not limit you based on how many mailboxes or users you have, which is one of the good things for Barracuda.
Barracuda Email Protection's scalability is very good because it handles all my clients' emails and all my organization emails.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
Customers chose a different product after experiencing a problem when they upgraded the firmware, which caused the system to restart multiple times during working hours.
Barracuda Email Protection's stability is good, with no lagging, no crashes, and no errors.
Barracuda Email Protection is very stable, as I have not experienced any lagging or downtime.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
The day we stop improving is the day we die.
Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership.
Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
I find that Barracuda Email Protection has a very good licensing model, providing capable features at a very good and affordable price.
In my experience, the pricing, setup cost, and licensing for Barracuda Email Protection are competitively priced, making it very affordable for any size of organization.
I think the costs of Barracuda Email Protection are acceptable because I am selling another software license for anti-spam, and I have no problem with that product.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails.
We do use Barracuda Data Protection functions, and the advantage we have is that the backed-up data is protected from any possible attack that can come or any kind of hijack or data being misused.
It allows me to build my own custom rules and assists with DMARC, focusing on email security and domain reputation.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
| Product | Mindshare (%) |
|---|---|
| Mimecast Email and Collaboration Threat Protection | 15.4% |
| Barracuda Email Protection | 12.4% |
| Other | 72.2% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
Barracuda Email Protection provides advanced security with features like AI protection and cloud-based spam blocking, making it essential for managing email risks effectively.
Barracuda Email Protection stands out with its robust malware detection, ease of use, and seamless integration with Microsoft 365, serving enterprises by simplifying email threat management. Despite its efficient spam filtering and straightforward setup, users seek improvements in email encryption, third-party vendor integration, report details, and more streamlined performance. Organizations leverage its AI capabilities for phishing detection and employee training, allowing for automated operations and comprehensive threat protection. Its archiving, search, and hands-off management are crucial for companies lacking extensive security resources, ensuring persistent email access and secure practices.
What are the key features of Barracuda Email Protection?In finance, healthcare, and large enterprises, Barracuda Email Protection is deployed for its reliable email archiving and retrieval, supporting compliance and data integrity. Industries benefit from its AI-powered phishing detection and employee training tools, enhancing operational security and reducing risk exposure.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
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