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Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (6th), Anti-Malware Tools (8th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, down 1.8% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.5% mindshare, up 2.1% since last year.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)1.3%
Microsoft Defender for Endpoint14.2%
F-Secure Total6.1%
Other78.4%
Anti-Malware Tools
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.5%
Microsoft Defender for Office 36527.5%
Proofpoint Email Protection21.0%
Other49.0%
Secure Email Gateway (SEG)
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Dennis O'Reilly - PeerSpot reviewer
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's stability is very, very good. I didn't face any problems in the last year."
"The product protects against malware."
"The security features provided by Microsoft are robust."
"The security features provided by Microsoft are robust."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"It offers great security against malware and other threats."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The solution is excellent at blocking spam."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The setup is pretty simple."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec is a secure product."
 

Cons

"It would be helpful for customers if Plan 1 features were included with EOP."
"The reporting needs a little bit of improvement."
"The security features could be better."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"Some features, like encryption, are not available."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"I think the implementation could be more streamlined."
"They really need to create a good package that competes with Microsoft."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The false positive submissions must be improved."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The product must improve the user dashboards."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The product is expensive."
"It's a high price."
"The solution should reduce the cost."
"The price of Microsoft Exchange Online Protection is reasonable."
"Online Protection is fairly expensive."
"It is a low-price solution."
"The price could be lower."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
Financial Services Firm
23%
Computer Software Company
15%
Government
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Besides price, the main room for improvement includes the sandbox or something similar; the usability that solutions are focused on. I have not really utilized its anti-phishing features because th...
What is your primary use case for Microsoft Exchange Online Protection?
I'm reviewing different solutions because I work for a consulting company, and we are dealing with a review. We use Peer review for that to find some information, which is very useful. I am certifi...
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Information Not Available
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
867,497 professionals have used our research since 2012.