Try our new research platform with insights from 80,000+ expert users

Proofpoint Email Protection vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Proofpoint Email Protection is praised for its responsive support, 24/7 availability, intuitive interface, and mostly positive user satisfaction.
No sentiment score available
 

Room For Improvement

Sentiment score
4.6
Proofpoint Email Protection needs better integrations, intuitive interface, enhanced detection, and improved reporting, support, encryption, and stability.
No sentiment score available
 

Scalability Issues

Sentiment score
7.9
Proofpoint Email Protection is scalable, cloud-based, and adaptable for both large enterprises and small teams, handling high email volumes efficiently.
No sentiment score available
 

Setup Cost

Sentiment score
6.1
Proofpoint Email Protection is seen as expensive but valuable, costing $80,000-$92,000 annually, more than competitors.
No sentiment score available
 

Stability Issues

Sentiment score
7.9
Proofpoint Email Protection is highly stable and dependable, with users rating its performance and reliability between seven to ten.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Proofpoint Email Protection offers comprehensive email security with powerful anti-spam, anti-phishing, AI defense, and detailed reporting features.
No sentiment score available
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Pranay Gurrapu - PeerSpot reviewer
Beginner -friendly tool and simplifies the process of adding new domains
I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
21%
Financial Services Firm
18%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Proofpoint Email Protection?
The support team was a bit slow. It takes months to implement the next feature. So I'd like to see faster support.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Proofpoint Email Protection vs. Symantec Messaging Gateway and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.