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Proofpoint Email Protection vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
105
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Secure Email Gateway (SEG) category, the mindshare of Proofpoint Email Protection is 19.0%, down from 21.8% compared to the previous year. The mindshare of Symantec Messaging Gateway is 2.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection19.0%
Symantec Messaging Gateway2.7%
Other78.3%
Secure Email Gateway (SEG)
 

Featured Reviews

Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Proofpoint Email Protection significantly reduces the number of threats I need to guard against; within a month, my organization sends and receives over 1 million emails, achieving 99.99% protection against phishing and spam, and handling around 5 to 10 million emails monthly while assigning a project manager for ongoing review."
"At this point in time, there's nothing that needs to be changed or improved in the tool."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence, and additionally, the reports are very important and helpful."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"Proofpoint Email Protection has positively impacted my organization by advancing our email security posture."
"The setup was easy."
"We have noticed a huge improvement in productivity of the users by clearing up their inbox of malicious emails and spam, and it has also prevented and secured our environment on a daily basis, making the security team's job much easier."
"The power, flexibility, configurability, and Proofpoint Email Protection's professional services were some of the biggest selling points for me at the time and the things that I benefited from the most."
"The setup is pretty simple."
"Symantec’s spyware and malware signature database is very good compared to other products."
"Messaging Gateway is stable."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"It has very good capabilities for managing malware."
"The solution is excellent at blocking spam."
 

Cons

"The solution could lower its price."
"Sometimes it doesn't detect actual spam emails, and sometimes it catches normal emails."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"The false positives are an issue."
"The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high."
"Regarding improvements, the search in Proofpoint Email Protection is a bit slow sometimes; if it was quicker, it could probably improve the search a little bit."
"Everything with Proofpoint Email Protection has room for improvement in my opinion."
"We'd like to have the ability to create more customized reports."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The solution takes up a lot of memory."
"The false positive submissions must be improved."
"If the customer has to think about budget and solutions to reduce IT cost, they should get away from Symantec and try using Microsoft."
"They really need to create a good package that competes with Microsoft."
"It could be more scalable."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
 

Pricing and Cost Advice

"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The solution uses a licensing model that is reasonable compared to other products."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Proofpoint Email Protection has comparable pricing."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"It is multiple times more expensive, which made it very much less attractive."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Construction Company
9%
Computer Software Company
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise59
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
I would say that the pricing for Proofpoint Email Protection is a little costly compared to other email tools, but it is worth it.
What needs improvement with Proofpoint Email Protection?
I believe Proofpoint Email Protection can be improved; currently, it does not allow organizations to create their own IP listings, so whatever comes into Proofpoint is what helps to remove spam and...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection is working as an anti-spam and phishing analyst, where I need to protect the organization and public users from spam and phishing. In my daily work,...
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Proofpoint Email Protection vs. Symantec Messaging Gateway and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.