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Barracuda Email Security Gateway vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security protection is the best and it's GUI is user-friendly."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"It is a very stable solution."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"It is a solid and stable product."
"Symantec is a secure product."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The anti-malware and spam features are valuable."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The cloud-based interface is very user-friendly."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
 

Cons

"This product can always be made more secure."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The scalability needs improvement, it's the only feature that is required."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The product must improve the user dashboards."
"They really need to create a good package that competes with Microsoft."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"This product would benefit from better integration with Symantec Endpoint Protection."
"It could be more scalable."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
 

Pricing and Cost Advice

"The pricing for the product is fine."
"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"Barracuda Email Security Gateway is a cost-effective solution."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"The solution requires a license and we pay annually."
"We pay between $8 and $10 USD per user per month."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"Symantec Messaging Gateway’s pricing is very cheap."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
21%
Financial Services Firm
19%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Symantec Messaging Gateway and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.