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Barracuda Email Security Gateway vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.0
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Dec 21, 2023
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Girish Vijay - PeerSpot reviewer
Aug 25, 2023
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"The link protection and anti-phishing features are great."
"Its backups are valuable."
"Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
"I like Barracuda's cloud sandbox feature."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"Messaging Gateway is stable."
"The anti-malware and spam features are valuable."
"The solution is stable and the performance is good."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is excellent at blocking spam."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
 

Cons

"The dashboard's UI could be improved to make changes to the blocklist."
"The initial setup can be a little bit complex."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The solution takes up a lot of memory."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"This product would benefit from better integration with Symantec Endpoint Protection."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
 

Pricing and Cost Advice

"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"There is an annual license required for this solution."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"It is an expensive solution and I would rate it 5 out of 10."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"Barracuda Email Security Gateway is a cost-effective solution."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
22%
Financial Services Firm
17%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Symantec Messaging Gateway and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.