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Barracuda Email Security Gateway vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is good."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"Barracuda Email Security Gateway is very simple to use."
"It can scale."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"Its backups are valuable."
"It is a very stable solution."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The setup is pretty simple."
"Symantec is a secure product."
"The solution is "set and forget". You pay for it and everything is done for you."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The feature that I like the best is the fingerprinting concept."
 

Cons

"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"The scalability needs improvement, it's the only feature that is required."
"The reports are standard, and it would be nice to be able to customize them."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"The false positive submissions must be improved."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"They really need to create a good package that competes with Microsoft."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"It could be more scalable."
 

Pricing and Cost Advice

"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"We find the solution's pricing okay."
"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"We pay between $8 and $10 USD per user per month."
"There is an annual license required for this solution."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"e solution's pricing is exceedingly high, and it continues to increase."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
21%
Financial Services Firm
18%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Symantec Messaging Gateway and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.