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Barracuda Email Security Gateway pros and cons

4.0 out of 5
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Prominent pros & cons

PROS

Barracuda Email Security Gateway provides effective spam, malware, and phishing filtering which significantly reduces unwanted emails.
Advanced Threat Protection (ATP) and sandboxing capabilities enhance the security measures, allowing comprehensive defense against zero-day attacks and other emerging threats.
Features like cloud-to-cloud backup for Office 365 ensure data integrity and disaster recovery capabilities.
It is scalable, supporting a range of organizational sizes, and can effectively manage a high volume of emails.
Barracuda Email Security Gateway includes user-friendly features such as quarantine management and whitelisting options that enhance operational manageability.

CONS

Barracuda Email Security Gateway needs improvement in spam detection, as spam emails often bypass its system.
There is a requirement for better integration with third-party archival vendors and more automated updates.
Barracuda’s reporting capabilities and customization options are limited and need enhancement.
The anti-phishing feature requires strengthening, as legitimate emails are sometimes blocked, while phishing threats can get through.
There is room for improvement in managing multiple domains and providing adequate spam filtering for each.
 

Barracuda Email Security Gateway Pros review quotes

Mohammed Shah Newaj - PeerSpot reviewer
Jan 18, 2022
The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses.
Igor Gutierrez - PeerSpot reviewer
Jan 14, 2022
The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.
AJ
Sep 15, 2019
It is an excellent, intelligent solution that provides maximum security from email attacks.
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sameer Narayan - PeerSpot reviewer
May 4, 2022
All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it.
FR
Sep 10, 2020
Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam.
it_user8769 - PeerSpot reviewer
Feb 24, 2019
With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.
reviewer1938072 - PeerSpot reviewer
Aug 19, 2022
It catches a lot of things and has the ability to add domains as well as add senders and update their things.
RA
Mar 16, 2020
The link protection and anti-phishing features are great.
Barracuda677 - PeerSpot reviewer
Jun 13, 2019
This solution has helped to significantly reduce the amount of junk email that we receive.
MQ
Oct 26, 2022
It can scale.
 

Barracuda Email Security Gateway Cons review quotes

Mohammed Shah Newaj - PeerSpot reviewer
Jan 18, 2022
Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.
Igor Gutierrez - PeerSpot reviewer
Jan 14, 2022
We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats.
AJ
Sep 15, 2019
The technical support is not available globally 24/7 and this is the biggest problem with the product.
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sameer Narayan - PeerSpot reviewer
May 4, 2022
There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out.
FR
Sep 10, 2020
The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not.
it_user8769 - PeerSpot reviewer
Feb 24, 2019
There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.
reviewer1938072 - PeerSpot reviewer
Aug 19, 2022
Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft.
RA
Mar 16, 2020
False positives have given us issues.
Barracuda677 - PeerSpot reviewer
Jun 13, 2019
The reports are standard, and it would be nice to be able to customize them.
MQ
Oct 26, 2022
The initial setup can be a little bit complex.