Try our new research platform with insights from 80,000+ expert users

Barracuda Email Security Gateway vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (2nd)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 10.3%, down from 16.2% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.3%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.
John Zupancic - PeerSpot reviewer
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is good."
"The link protection and anti-phishing features are great."
"Customer support is the solution's strongest point."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"It's easy to use. The configuration and web interface are user-friendly."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"There is room for improvement in the management of multiple domains."
"The scalability needs improvement, it's the only feature that is required."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The dashboard's UI could be improved to make changes to the blocklist."
"The reports are standard, and it would be nice to be able to customize them."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"It is an expensive solution and I would rate it 5 out of 10."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"Barracuda has the best price. Every year we need to renew our license, and every year I need to compare Barracuda to two or three other players in the market. Barracuda always has a price that is 30 to 40 percent less than the other players' prices."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"We paid for an annual license."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"In terms of pricing, I believe they provide excellent value."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
847,862 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
17%
Financial Services Firm
13%
Non Profit
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
Ask a question
Earn 20 points
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Abnormal Security, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: March 2025.
847,862 professionals have used our research since 2012.