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Sophos Email vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Email Security (10th), Office 365 Protection (1st)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Sophos Email is designed for Email Security and holds a mindshare of 2.0%, down 2.4% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.6% mindshare, up 2.5% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Microsoft Defender for Office 36511.4%
Proofpoint Email Protection8.2%
Other78.4%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.6%
Microsoft Defender for Office 36527.6%
Proofpoint Email Protection21.0%
Other48.8%
Secure Email Gateway (SEG)
 

Featured Reviews

BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
Dennis O'Reilly - PeerSpot reviewer
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform is scalable when installed on server-based systems."
"I would recommend Sophos Email to both end-users and other entities that want to protect their emails."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"Sophos Email is a stable solution."
"Endpoint and server protection are very effective."
"Sophos Email is in the cloud and integrated with its firewall."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"I found the user interface friendly."
"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The anti-malware and spam features are valuable."
"It is a solid and stable product."
"The setup is pretty simple."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"Messaging Gateway is stable."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
 

Cons

"Email installation could be more user-friendly so that it can be done without involving the partner."
"The security of the solution could improve."
"Email installation could be more user-friendly so that it can be done without involving the partner"
"The tool's integration becomes an issue when the internet connection is weak."
"The solution's sandboxing and spam control features could be improved."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"The solution has not found a way to block certain kinds of phishing emails."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"Messaging Gateway's advanced malware detection could be improved."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The solution takes up a lot of memory."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They really need to create a good package that competes with Microsoft."
"The false positive submissions must be improved."
 

Pricing and Cost Advice

"There is an additional fee for their central managed console."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"Sophos Email is priced lower than its competitors."
"It falls somewhere in the middle—it's not excessively expensive nor very cheap."
"I rate the price of Sophos Email a four out of five."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
7%
Financial Services Firm
21%
Computer Software Company
16%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

Sophos Email Security
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
870,701 professionals have used our research since 2012.