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Sophos Email vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (12th), Data Loss Prevention (DLP) (22nd), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (8th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (2nd)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Email Security (14th), Office 365 Protection (3rd)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.6%
Proofpoint Email Protection6.3%
Microsoft Defender for Office 3655.7%
Other86.4%
Email Security
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Symantec Messaging Gateway2.8%
Proofpoint Email Protection18.3%
Microsoft Defender for Office 36514.8%
Other64.1%
Secure Email Gateway (SEG)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloudflare is simple to use."
"Cloudflare is by far the most effective solution that I have come across."
"The blocking feature is very good."
"Cloudflare DDoS mitigates DDoS attacks."
"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"Cloudflare, in my opinion, was easy to implement."
"Cloudflare Access is a stable solution."
"It will take the blow rather than our applications should an attack occur."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"It's easy to use and the configuration is straightforward."
"I found the user interface friendly."
"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"Sophos offers a giant suite through their central managed console, they became MSP friendly."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"It is a stable solution...It is a scalable solution."
"I rate Sophos Email nine point five."
"Symantec is a secure product."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The feature that I like the best is the fingerprinting concept."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"We use the solution for its advanced virus protection, phishing and other features."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
 

Cons

"I would like them to include a VPN feature to provide a secure connection to the data center."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"Cloudflare Zero Trust Platform needs to improve its documentation. It took time to do the implementation."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"The onboarding process can be improved a little bit."
"Cloudflare One is not very powerful, but for what we require, it is basic and sufficient."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"The tool’s stability should be improved."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"The solution should be able to support the cloud environment."
"Their technical support is slow to respond."
"The pricing could improve by having additional discounts."
"The tool's pricing is expensive. In its future release, the tool should make reporting easier to view."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
"Lacks visibility into spam emails."
"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"They really need to create a good package that competes with Microsoft."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Sometimes the solution picks up false positive for viruses during scans."
"It could be more scalable."
"Support could be better. What's also lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical."
 

Pricing and Cost Advice

"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution is not that expensive."
"The prices are slightly expensive."
"The solution's pricing lacks transparency."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"Sophos Email is neither cheap nor expensive."
"The product is cheaper compared to other solutions."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"I rate the product's pricing a seven out of ten."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."
"They're a little costly compared to Microsoft."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
17%
Construction Company
15%
Outsourcing Company
10%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know wh...
Ask a question
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Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Sophos Email Security
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

23andMe
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: July 2026.
907,787 professionals have used our research since 2012.