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IRONSCALES vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
Sentiment score
7.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Sentiment score
8.7
Sophos Email delivers significant ROI by improving efficiency, reducing costs, and enhancing security, particularly benefiting government contracts.
It has also decreased our time to detection and response by about 15 to 20 percent.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
8.8
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
Sentiment score
6.4
Sophos Email's customer support receives mixed reviews, praised for basic help but criticized for delays with complex issues.
Customer service and support have been fantastic.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.2
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
Sentiment score
7.3
Sophos Email is highly scalable, supporting diverse user numbers, but faces challenges with licensing costs and technical enhancements.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.9
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
Sentiment score
8.1
Sophos Email is a highly stable and reliable tool crucial for daily operations, rated 7-10 by users.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
Sophos Email needs better security, user interface, support, cloud integration, email filtering, setup, compatibility, and reporting features.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
Sophos Email pricing is seen as affordable and cost-effective, especially for large deployments, with mixed feedback on costs and discounts.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
Sophos Email offers comprehensive email security with advanced features, AI integration, and user-friendly management for efficient threat protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
IRONSCALES
Ranking in Email Security
18th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Advanced Threat Protection (ATP) (18th), Secure Email Gateway (SEG) (8th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
Office 365 Protection (2nd)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Orion Trist - PeerSpot reviewer
Saved us a big deal by catching malicious links and attachments sent directly to our staff and has also been helpful for educating our staff
It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members. It has definitely protected us on more than one occasion. Their integrated approach of combining email security and employee awareness training is excellent because the training is a reminder for staff to continually be on their feet and look out for the ever-changing landscape. It also lets us know who has been trained, who hasn't been trained, and what they're like. It integrates a risk ratio for all our employees. Its artificial intelligence and machine learning capabilities are very important because I don't want to have to manage 24/7. Having the AI to do a lot of the work for me is invaluable. Its automated detection and response capabilities are excellent. It does a wonderful job. They provide all the stats on what it has done. It gives you information about how much time is saved and all that kind of good information. Its automated detection and response capabilities have massively decreased the time we spend manually reviewing email events. Since May, it has taken care of 170 hours. So, it has saved 88 hours per analyst. It is very good in terms of the customization of the automated detection and response capabilities. It is granular, and you can adjust it however you want. If it is too high, you can turn it down. If it is too low, you can turn it up.
Adeyemi Adedokun - PeerSpot reviewer
Ensures that there is maximum security enabled for our communication processes
There has been issues when I have interacted with the support in the past, especially regarding technical issues. I have found them responsive for basic queries, but when I have raised issues for complex issues, there is a delay in the response from the support team. During the initial setup, when I faced challenges, the support team took a lot of time to address the issue and escalate it to the required personnel. In another issue raised, I was trying to confirm the status of a domain name. The support team was not able to help me out and provide with the necessary information. I suggest that there should be improvement in the support team towards handling such complex issues and technical concerns.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a...
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some oth...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price...
What needs improvement with Sophos Email?
Email installation could be more user-friendly so that it can be done without involving the partner. If made more use...
 

Also Known As

MS Defender for Office 365
No data available
Sophos Email Security
 

Learn More

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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about IRONSCALES vs. Sophos Email and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.