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IRONSCALES vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
IRONSCALES improves email security, saves time, reduces risks, and offers cost-effective protection against phishing and ransomware attacks.
Sentiment score
7.4
Sophos Email offers strong ROI by improving efficiency, cutting costs, enhancing security, and reducing unsolicited emails, benefiting compliance.
 

Customer Service

Sentiment score
7.4
IRONSCALES support is highly rated for responsiveness and efficiency, with improvements and high satisfaction despite minor delays.
Sentiment score
6.7
Sophos Email support responsiveness varies; users report mixed experiences with speed and effectiveness, especially for complex issues.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
6.6
IRONSCALES efficiently scales with organizational growth, offering seamless integration with Office 365 and minimal maintenance while maintaining performance.
Sentiment score
7.4
Sophos Email is scalable, praised for handling various organization sizes, but faces cost and support issues when scaling.
 

Stability Issues

Sentiment score
8.4
IRONSCALES is highly stable and reliable in the cloud, with minimal disruptions and promising future system integrations.
Sentiment score
7.8
Sophos Email is praised for stability and reliability, deemed a dependable choice for organizations despite minor user suggestions for improvement.
 

Room For Improvement

IRONSCALES needs feature bundling, UI improvements, more language support, Google Suite integration, better pricing, and enhanced security features.
Sophos Email needs improved security features, integration, user interface, and support to enhance performance, accuracy, and user experience.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
Sophos Email does not work with split delivery.
 

Setup Cost

IRONSCALES offers a cost-effective, worthwhile solution for enterprises, saving time and money on phishing management despite some expense concerns.
Sophos Email offers competitive, flexible subscription pricing with discounts, deemed fair and valuable by most users despite some cost concerns.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

IRONSCALES offers AI-driven phishing protection, easy integration, mobile management, and enhanced security awareness with Microsoft 365 scalability.
Sophos Email provides advanced security features and easy management, making it a top choice for protecting organizational communications.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
When attackers employ social engineering and prepare their real attack, IRONSCALES effectively detects these intentions.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
17th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (18th), Secure Email Gateway (SEG) (7th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of IRONSCALES is 1.7%, down from 2.3% compared to the previous year. The mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
IRONSCALES1.7%
Other96.3%
Email Security
 

Featured Reviews

Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
7%
Healthcare Company
5%
Government
5%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
There are areas that could be improved with this product. Regarding the Spanish language awareness training, while they are producing good content, it appears to be initially produced in English an...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about IRONSCALES vs. Sophos Email and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.