Executive SummaryUpdated on Nov 5, 2024
Symantec Messaging Gateway and Kaspersky Security for Mail Server compete in the email security solutions category. Users often favor Kaspersky for its extensive features, suggesting it justifies its cost with comprehensive protection.
Features: Symantec Messaging Gateway is known for powerful content filtering, advanced filtering policies, and a robust spam database. Users find it stable and adaptable for on-premises setups, with easy deployment. Kaspersky Security for Mail Server offers reliable dependability and robust monitoring capabilities. Its integration features excel, providing a seamless user experience.
Room for Improvement: Symantec could enhance its reporting tools, unstructured data handling, and integration with Symantec Endpoint Protection. Recent support changes post-Broadcom acquisition have disappointed users, with clustering and threat handling areas needing attention. Kaspersky needs to improve stability and simplify the license renewal process. More robust monitoring of encrypted email attachments is necessary.
Ease of Deployment and Customer Service: Symantec provides options for on-premises and public cloud deployments, though support quality has been critiqued after Broadcom acquisition. Challenges with new features like OCR are evident. Kaspersky offers similar deployment options with stable inbuilt capabilities and satisfactory support, although there are issues with new feature implementations.
Pricing and ROI: Symantec Messaging Gateway’s pricing varies based on mailbox and email volume, with some users finding it expensive compared to Microsoft alternatives. Its comprehensive bundle provides effective security, offering ROI. Kaspersky, with a competitive pricing model, is cheaper than competitors like Barracuda, valued for its simplified cost structure and comprehensive access.
