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MetaDefender Email Gateway Security vs Trend Micro Email Security [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Gateway ...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (32nd), Secure Email Gateway (SEG) (13th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro Email Security has positively impacted our organization by improving security, effectively reducing phishing, spam, and malware attacks, and saving time by automating email threat detection and filtering so our team can focus on more important security tasks."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro Email Security [EOL] has positively impacted my organization by reducing email attacks and providing an understanding of how email attacks work."
"The initial setup is not overly complex."
"Trend Micro Email Security [EOL] prevents that from happening with its advanced detection mechanisms."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro Email Security [EOL] has impacted my organization positively, and after implementing it, we noticed certain things which were missing, especially with the virtual analyzer, such as sandboxing and email continuity, then more on the plain text verifications and large emails."
 

Cons

"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"For support from Trend Micro, I would give maybe 20%."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"To be frank, at the current moment, we are not happy with Trend Micro Email Security [EOL], and that is why we moved forward with Mimecast."
"In terms of email security, I would not rate Trend Micro as an expert solution."
"The areas of Trend Micro Email Security [EOL] that could be improved or enhanced are the reporting side."
"Sometimes malicious email gets past the email gateway."
"The management interface of Trend Micro Email Security [EOL] looks a bit more legacy, and it can have a little bit more improvements in terms of modernizing the UI."
"Trend Micro Email Security has integrated AI features recently, but the more the learning of their AI engines will yield much better results."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"Trend Micro Email Security's pricing is reasonable."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The tool must improve its pricing."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The solution's pricing is very optimum, given its quality, features, and stability."
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
10%
Healthcare Company
6%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise17
Large Enterprise12
 

Questions from the Community

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What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
No data available
 

Overview

 

Sample Customers

https://www.opswat.com/blog/how-one-of-the-largest-banks-in-taiwan-uses-opswat-metadefender-email-security-to-close-security-gaps https://www.opswat.com/blog/hapool-insurance-achieves-almost-100-reduction-in-email-threats-with-opswat https://www.opswat.com/blog/luzerner-psychiatrie-ag-stops-email-borne-malware-attacks-with-opswat-technology
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
917,743 professionals have used our research since 2012.