No more typing reviews! Try our Samantha, our new voice AI agent.

MetaDefender Email Security Solutions vs Trend Micro Email Security [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Security...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (32nd), Secure Email Gateway (SEG) (13th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"We were able to reduce the time by 30% in terms of detection and response around 40%."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"It is a good return on investments because I am a distributor selling this product to customers through a partner."
"Trend Micro Email Security [EOL] has positively impacted my organization by helping to stop spam emails and identify malicious emails."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."
"Trend Micro is better than any of its competitors."
"Since installing Trend Micro Email Security, it has significantly improved the overall security of my organization."
 

Cons

"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"Although the number of AV engines is good, it could be better."
"In terms of improvement, reducing false positives would improve the system."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"While Trend Micro Email Security [EOL] is generally effective, there are occasional delays in adapting to very new or highly targeted phishing campaigns."
"It is a bit expensive than the market price."
"There are many features in this solution and a high risk of having mistakes with the configuration."
"I have considered how Trend Micro Email Security [EOL] can be improved. The integration within Trend Micro environment is great, but if I want to integrate Trend Micro Email Security [EOL] with a third-party endpoint security solution, it is more challenging; if I am using Trend Micro production endpoint protection along with other Trend Micro-related solutions such as Trend Micro XDR, it works much better, but integrating with a third-party endpoint protection tool such as Microsoft Defender is different."
"The management interface of Trend Micro Email Security [EOL] looks a bit more legacy, and it can have a little bit more improvements in terms of modernizing the UI."
"I think when incidents occur with Trend Micro Email Security [EOL], the support should be a bit faster with response times."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"The cost is about $6,000 for 300 users for one year."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The tool must improve its pricing."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"Trend Micro Email Security's pricing is reasonable."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
910,479 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Construction Company
13%
Pharma/Biotech Company
7%
Healthcare Company
7%
Construction Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise11
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
No data available
 

Overview

 

Sample Customers

Information Not Available
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
910,479 professionals have used our research since 2012.