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MetaDefender Email Gateway Security vs Trend Micro Email Security [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Gateway ...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (32nd), Secure Email Gateway (SEG) (12th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"Since installing Trend Micro Email Security, it has significantly improved the overall security of my organization."
"Trend Micro Email Security [EOL] has positively impacted my organization by helping to stop spam emails and identify malicious emails."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro Email Security [EOL] provides visibility into email-based threats through reporting and alerting, which helps us identify attack trends and respond proactively."
"Trend Micro Email Security is a great point and a great advantage for us."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"From an email security standpoint, the best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
 

Cons

"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The solution does not check scam emails which is a critical need for our customers."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"It is a bit expensive than the market price."
"To be frank, at the current moment, we are not happy with Trend Micro Email Security [EOL], and that is why we moved forward with Mimecast."
"For support from Trend Micro, I would give maybe 20%."
"While Trend Micro Email Security [EOL] is generally effective, there are occasional delays in adapting to very new or highly targeted phishing campaigns."
"Trend Micro Email Security [EOL] can be improved, especially with the API, as more security enhancements and features such as a dashboard are needed to keep up with today's market of cloud-based solutions."
"The time to answer is a long time. It takes maybe three or four days until we have the answer for a case."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The solution's pricing is very optimum, given its quality, features, and stability."
"It's a VPN solution. Trend Micro is reasonably priced."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The tool must improve its pricing."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Trend Micro Email Security's pricing is reasonable."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
9%
University
7%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise17
Large Enterprise12
 

Questions from the Community

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What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
No data available
 

Overview

 

Sample Customers

https://www.opswat.com/blog/how-one-of-the-largest-banks-in-taiwan-uses-opswat-metadefender-email-security-to-close-security-gaps https://www.opswat.com/blog/hapool-insurance-achieves-almost-100-reduction-in-email-threats-with-opswat https://www.opswat.com/blog/luzerner-psychiatrie-ag-stops-email-borne-malware-attacks-with-opswat-technology
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: October 2026.
921,714 professionals have used our research since 2012.