We are using this solution as our corporate firewall.
IT Director at a comms service provider with 201-500 employees
Straightforward to install and has good local support, but the throughput and integration with other products should be improved
Pros and Cons
- "The people we deal with is a local partner in Cambodia and we can get good support from them."
- "My team is looking for more throughput and better integration with our security framework."
What is our primary use case?
What is most valuable?
This solution is quite good.
What needs improvement?
It's a good firewall but we are looking for features that are available in Palo Alto.
My team is looking for more throughput and better integration with our security framework. Better integration with other platforms would be an improvement.
For how long have I used the solution?
We have been using Forcepoint Next Generation Firewall for one year.
We are using the latest version.
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Forcepoint Next Generation Firewall
February 2025
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What do I think about the stability of the solution?
Forcepoint is stable and we plan to continue using it in the future.
What do I think about the scalability of the solution?
This is a scalable product. We have approximately 300 users.
How are customer service and support?
We can get local support, which has been okay so far.
The people we deal with is a local partner in Cambodia and we can get good support from them.
How was the initial setup?
The installation was not an issue for us.
What about the implementation team?
Our in-house team did it with the help of our local partner.
We have three or four IT people who take care of deployment and maintenance.
Which other solutions did I evaluate?
We are still evaluating other products such as Palo Alto.
One of our goals is to minimize the number of different vendors that we have. Ideally, we would like to have a firewall and security solution with good performance from a single vendor, with a single management console.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager, Information Security at a financial services firm with 5,001-10,000 employees
The first line of defense
Pros and Cons
- "Forcepoint is a good, stable solution."
- "The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN."
What is our primary use case?
We publish books and use Forcepoint Firewall as the first line of defense on VPN access.
What needs improvement?
Forcepoint Next Generation Firewall could improve with applying policies. Also, improvement with publishing websites and VPN agent.
The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN.
For how long have I used the solution?
Our company has been using Forcepoint Firewall for 5 years.
What do I think about the stability of the solution?
Forcepoint is a good, stable solution.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve problems the same day.
How was the initial setup?
The initial setup of this solution is easy. We only set up some of the policies.
What's my experience with pricing, setup cost, and licensing?
Forcepoint Next Generation Firewall is reasonable, it is priced the same as other firewalls.
Which other solutions did I evaluate?
We evaluated Palo Alto, their main advantage over Forcepoint is that they have an antivirus profile and anti-spyware profile.
What other advice do I have?
I would rate Forcepoint a 7 out of 10. I would recommend that anyone considering this solution to upgrade their software to have more advantages.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Forcepoint Next Generation Firewall
February 2025
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Managing Director at FORESEC
Stable, scalable, and great support
Pros and Cons
- "It is stable and scalable. In addition, their support is great. When you ask them for something, they provide support, and if required, they also involve the R&D team to help you to resolve the issues in your configuration."
- "They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs. In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible."
What is most valuable?
It is stable and scalable. In addition, their support is great. When you ask them for something, they provide support, and if required, they also involve the R&D team to help you to resolve the issues in your configuration.
What needs improvement?
They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs.
In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have many customers, and some of them have from 500 to 1,000 users.
How are customer service and technical support?
Their support is great.
How was the initial setup?
Its initial setup is easy, but it also depends on the size of the implementation.
The implementation of email security and web security is also easy, but the implementation of DLP is very complicated and can take six to eight months. You can install the software in an hour, but there are a lot of configuration changes, and some critical information must be gathered from the customer for implementation and configuration, which takes time.
What about the implementation team?
The number of people required to deploy and implement this solution varies. We have four or five technical staff members who can do the implementation. We have the same number of people for its support after the implementation. From the customer side, a local team is required to work with and manage this solution.
What's my experience with pricing, setup cost, and licensing?
Everything in Forcepoint comes with an individual license, which is kind of a problem. In our last meeting, they said that it may change at the beginning of 2021, and they will try to merge some licenses together. Customers will get more features than what they got previously. We will wait and see.
What other advice do I have?
Forcepoint is a very big company with a very good product line. It fulfills most of the needs of the customers, especially enterprise customers in the financial sector. I use Forcepoint Next Generation Firewall as well as the DLP, web, and email solutions from Forcepoint. No other solution can compete with Forcepoint's DLP solution. We are going to keep using Forcepoint products. Some of our customers are only interested in Forcepoint.
I would rate Forcepoint Next Generation Firewall a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co-founder | Product Manager | CEO @ ReDi at TRIAD Technologies
Good connectivity and integration capabilities with the ability to expand easily
Pros and Cons
- "I have two offices, and I can route the internet of both offices using the same product. The connectivity is great."
- "They need to improve their alerts."
What is our primary use case?
We primarily use the solution for perimeter security. We use it across the entire office.
What is most valuable?
The most valuable feature is the fact that I can connect both offices together under the solution. I have two offices, and I can route the internet of both offices using the same product. The connectivity is great.
The integration capabilities are good.
What needs improvement?
They need to improve their alerts. If I could integrate some of the alerts on WhatsApp, that would be nice. I should have the option to get my alerts, not just by email. I'd like to also see them, for example, on WhatsApp.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
It is stable and reliable. I'd rate it eight or nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is very good. I would rate it eight or nine out of ten in terms of the ability to expand.
We have about 200 people using the solution at this time.
How are customer service and support?
Technical support is okay.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup has a moderate amount of difficulty. I'd rate it five out of ten in terms of ease of deployment. The user interface was not something I was very familiar with. There was a little bit of complexity that I had to deal with. IN the end, it took a few days to get everything up and running.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. I'd rate it five or six out of ten in terms of affordability.
What other advice do I have?
We are partners.
We are using the latest version of the solution.
I'd recommend the solution to others. Overall, I would rate the product eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Engineer at Jeraisy computers and communications services
A cost-effective solution for firewall but needs a better interface and support
What needs improvement?
Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.
Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for three years.
How are customer service and support?
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Which solution did I use previously and why did I switch?
Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.
How was the initial setup?
The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive.
What other advice do I have?
I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.
Overall, I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Good performance, centrally managed, and scales well
Pros and Cons
- "The security features need to be improved."
What is our primary use case?
We use this product to improve our security, as part of our overall solution that includes antivirus, IPS, and other products.
What is most valuable?
The centralized management is very good.
Performance is a good point.
What needs improvement?
The security features need to be improved.
For how long have I used the solution?
We have been using Forcepoint Next Generation Firewall for a few months.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
This solution scales well and the performance is not degraded. We have 35 registered users in the organization.
How are customer service and technical support?
We are satisfied with the support.
Which solution did I use previously and why did I switch?
Prior to this solution, we were using SonicWall. We switched because we wanted to have a centralized management platform, and we also wanted to increase diversity in our firewall products.
How was the initial setup?
This firewall is easy to install, as well as configure.
What's my experience with pricing, setup cost, and licensing?
The pricing should be more competitive against other vendors in the market. We are looking at putting firewalls across all of our locations and want to get a better price so that we can do so. This would be great because we would like to have the same firewall at all of our locations.
What other advice do I have?
This is a good product and I have already recommended it to one of my friends that is now implementing it in the educational sector.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Infrastructure & Cloud Section at a computer software company with 1,001-5,000 employees
It comes with functionalities to simplify operations and management
Pros and Cons
- "The feature that we like the most about Forcepoint is that we know the technology and have confidence in it. We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure."
- "Its interface is complex when compared with a firewall like FortiGate. Forcepoint Next Generation Firewall needs a management console, whereas FortiGate doesn't need any console. When you have a few devices, a console is not really necessary. It's good to have a private console only when you have a lot of devices."
What is our primary use case?
We give consultancy and propose technology based on the customer's design. We also do long-term deployments. Normally, our solutions are deployed on-premises. We have some key projects where almost everything is deployed on-premises. We also manage the solutions and infrastructures with firewalls, network devices, etc. We have a great experience with different technologies, and Forcepoint is one of them.
What is most valuable?
The feature that we like the most about Forcepoint is that we know the technology and have confidence in it.
We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure.
What needs improvement?
Its interface is complex when compared with a firewall like FortiGate. Forcepoint Next Generation Firewall needs a management console, whereas FortiGate doesn't need any console. When you have a few devices, a console is not really necessary. It's good to have a private console only when you have a lot of devices.
For how long have I used the solution?
We began to work with Forcepoint when they got Stonesoft several years ago.
What do I think about the scalability of the solution?
Our projects are not very demanding in terms of performance. Therefore, we don't have any special requirements for scalability. We have some customers for whom we manage this kind of technology, and the scalability or performance is achieved by deploying a greater data appliance.
How are customer service and technical support?
I might have contacted them for some questions related to managing instances. We sometimes had problems with registering or activating licenses on the manufacturer portal. I haven't opened any ticket personally. My colleagues have contacted them for technical support, that is, for problems that go beyond the basics of the Forcepoint configuration, such as for replacing some faulty components. Their experience was good in general.
How was the initial setup?
I'm not in the technical part right now, but based on what I have learned from my technical colleagues, the initial setup is not very difficult. When you have experience in setting up or working with these technologies, it's not difficult to set up a firewall.
What about the implementation team?
We have certified people to manage this technology. We manage the infrastructure for our clients.
What other advice do I have?
We are managing a customer's infrastructure where we have two pairs of Forcepoint Next Generation Firewall working without any major problem.
I would recommend Forcepoint Next Generation Firewall based on your needs. It's very useful for us to mix several technologies on the same platform to increase its security level. We have experience with Check Point, FortiGate, Palo Alto, and StrongGate (which became McAfee and then Forcepoint). Many times, we combine two or three technologies into the same platform without any problem. However, we did have a horrible experience with Forcepoint in the past. Some of the project deployments were not very great, specifically for applications offering very specific services to users.
I would rate Forcepoint Next Generation Firewall an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Manager - ICT Technical at CNS Engineering
Excellent customer service, good reporting and user management and easy to use overall
Pros and Cons
- "When comparing this solution to others this one has better reporting, user management, and is easy to use."
- "They need to work on stability, it has not been the best in our experience."
What is our primary use case?
We use the solution in a data center for security.
What is most valuable?
When comparing this solution to others this one has better reporting, user management, and is easy to use.
What needs improvement?
No firewall is perfect but they could improve on the detections of threats.
What do I think about the stability of the solution?
They need to work on stability, it has not been the best in our experience.
How are customer service and technical support?
We have been very satisfied with the customer service.
Which solution did I use previously and why did I switch?
We have used other solutions in the past.
How was the initial setup?
The installation was not easy at first but then after a while of doing installations, it became easy.
What about the implementation team?
We do the implementation of the solutions, we have a team that does it.
What's my experience with pricing, setup cost, and licensing?
We have found the price could be reduced. It is a little expensive.
What other advice do I have?
I recommend this solution, we are going to continue using it.
I rate Forcepoint Next Generation Firewall a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
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Updated: February 2025
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Buyer's Guide
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